Hardworking and reliable Quality Control Supervisor with strong ability in monitoring GMPs and auditing paperwork. Offering a practical approach to management. Highly organized, proactive and punctual with team-oriented mentality.
Overview
15
15
years of professional experience
Work History
Sales Manager
70 West Main
Penns Grove
06.2022 - Current
Led sales team to develop strategies for market penetration.
Analyzed customer feedback to improve product offerings.
Trained and mentored new sales representatives on best practices.
Researched industry trends to identify new business opportunities.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Established relationships with key clients, while maintaining existing customer base.
Created and presented monthly reports to management on sales performance.
Achieved company growth and brand development through market expansion and sales.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Established new accounts and serviced existing accounts maintaining professional relationships.
Maintained accurate records of all transactions between customers and company representatives.
Analyzed customer data to identify trends, preferences, and opportunities for growth.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Resolved customer complaints regarding sales and service.
Enhanced sales volume through skilled support to both new and inactive customers.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Quality Control Supervisor
Thomas Foods USA
Swedesboro
08.2016 - 11.2022
Handled all scheduling procedures for department and directed team members in setting and achieving goals.
Kept records of quality reports and statistical reviews.
Supervised and guided inspectors, technicians and other staff.
Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on any deviations.
Supervised onboarding and training of new personnel to maximize capacities of quality assurance team.
Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Consulted with management and personnel to educate on QA standards.
Investigated and determined the cause of faulty work.
SQF certified.
Conducted 2020 SQF Audit and maintained an Excellent rating.
Oversaw quality control inspections to ensure product compliance with safety standards.
Trained staff on quality control protocols and safety procedures.
Collaborated with production teams to resolve quality-related issues promptly.
Maintained accurate records of quality control activities and inspection results.
Conducted inspections with quality control team members.
Investigated customer complaints and initiated corrective action plans.
Participated in internal audits as well as third-party vendor audits.
Ensured that safety protocols were followed during all testing procedures.
Documented all inspection results in the company database system.
Trained new employees on proper use of inspection tools and techniques.
Conducted root cause analysis for non-conformances and reported findings.
Checked calibration certificates and administered system to keep instrumentation accuracy compliant with known standards.
Quality Control Technician
Thomas Foods USA
Swedesboro
08.2015 - 08.2016
Compared samples to standards and specifications by performing detailed measurements and tests.
Inspected equipment, machinery and facility conditions to report concerns and suggest maintenance to deliver consistent and high-quality meat products.
Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
Conducted daily fat percentage tests on product samples and recorded results.
Conducted routine inspections of meat products for quality and safety compliance.
Monitored production processes to ensure adherence to company standards and regulations.
Utilized testing equipment to assess product quality and detect defects.
Collaborated with production teams to address quality issues in real-time.
Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
Interpreted test results, compared to specifications and control limits and recommended data for release.
Investigated or reported questionable test results.
Identified and troubleshot equipment problems.
Compiled laboratory test data and performed analyses.
Calibrated, validated or maintained laboratory equipment.
Participated in continuous improvement activities such as Kaizen events aimed at improving overall quality levels within the organization.
Analyzed production accuracy to formulate corrective action plans.
Investigated supplier problems associated with defective materials received from outside vendors in order to determine root causes of failure.
Recorded lot numbers and serial numbers in ERP system for traceability of produced items.
Provided lab staff with samples for testing to check quality and safety of finished products.
Quality Control Technician
Ready Pac Llc.
Swedesboro
10.2011 - 07.2015
Provided lab staff with samples for testing to check quality and safety of finished products.
Examined samples of raw materials before use in production of ready-to-eat cut produce.
Provided quality support to ensure that products met quality standards and customer requirements.
Randomly selected products at various stages of production for evaluation.
Inspected and proofread finished product labels to check accuracy.