Iraida Maldonado
Hartford,CT
Summary
Accomplished DSD/Merchandiser Rep with a proven history at Nestle, driving product visibility and sales through strategic merchandising and strong customer engagement. Demonstrated expertise in inventory management and relationship building, achieving over 90% customer satisfaction. A results-driven Sales Representative skilled in efficient route management and customer-focused sales strategies, committed to improving operational productivity while maintaining high standards of service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Vending Route Driver
Servomation Refreshments Inc.
Windsor Locks, CT
2021.03 - 2024.11
- Verified accuracy of load information at depot.
- Coordinated effective van loading for timely merchandise deliveries.
- Safely carried objects exceeding 50 lbs.
- Provided food and beverages with meticulous care.
- Supervised and maintained precise inventory tracking.
- Performed regular evaluations to optimize route efficiency.
- Boosted revenue by implementing strategic sales techniques.
- Interact with managers across multiple accounts.
- Ordered and stocked products based on vending machine sales.
- Delivered varying quantities of products in vending machines based on sales.
- Ensured merchandise was well-stocked and organized at the end of each account visit.
- Facilitated precise product loading and unloading for accurate order completion.
- Consistently exceeded sales targets, enhancing territorial profitability.
- Provided accurate delivery of customer orders.
DSD Driver, Sales Rep
New England Ice Cream Corporation
Enfield, CT
2019.10 - 2021.03
- Arrive at depot to verify load details.
- Coordinated loading of trucks with merchandise.
- Lifted and moved weights exceeding 50 lbs.
- Ensure timely delivery of ice cream and merchandise to designated locations.
- Ensured consistent route adherence.
- Increased revenue through effective sales strategies.
- Coordinate with store management to ensure effective communication.
- Coordinated merchandise replenishment based on store performance.
- Optimized inventory supply by tailoring delivery volumes to meet dynamic sales trends.
- Maintained well-organized merchandise displays to meet visual standards.
DSD/Merchandiser Rep/Inventory Auditor
Nestle
CT, MA
2013.02 - 2019.01
- Executed display setup and product stocking for Nestle in line with plan-o-gram directives across various sites.
- Completed 5-7 daily store stops consistently.
- Expand product display space for better presentation.
- Maintained accurate retail price tag displays across products.
- Organized and maintained clean back room for efficient operations.
- Updated and maintained route materials to ensure accuracy.
Home services grocery delivery driver
Stop & Shop
East Hartford, CT
2008.01 - 2012.01
- Communicated with dispatch regarding route changes or delays due to traffic or weather conditions.
- Inspected vehicles for mechanical items and safety issues.
- Resolved discrepancies between store invoices and customer orders.
- Practiced safe and secure loading methods to avoid damaging goods.
- Organized products based on order tickets for efficient delivery routes.
- Managed customer complaints in a professional manner.
- Utilized GPS and maps for efficient route planning.
- Ensured customer satisfaction by providing excellent service.
- Maintained detailed records of deliveries and transportation activities.
- Transported groceries to customers promptly.
- Coordinated regularly with dispatch to update on route changes impacting delivery schedules.
- Ensured van was stocked with essential supplies before starting route.
Education
Associate - Computer Networking
American Institute of Technology
West Hartford, CT01.2015
High School Diploma -
Hartford Public High School
Hartford, CT2002-06
Skills
- Computer literacy
- Project Management Skills
- Specialized Industry Knowledge
- Communication
- Problem-solving
- Team Leadership
- Collaborative Teamwork
- Proficient in Building Relationships
- Customer Engagement
- Dedicated Work Ethic
Certification
Driver's License, sales
Additional Information - Technical Skills
MS Windows (2000, XP, Vista, Windows 7), MS Server 2003, 2008r2, Server 2012, Local Area Network (LAN), WAN, TCP/IP, MS Office Suite (2003, 2007, 2010), Ghost, Dell, IBM, HP, IBM Servers, HP Servers, HP Printers, Visual Basics, Tier 1, Help Desk, Active Directory, PC Build & Imaging
Personal Information
Willing To Relocate: Anywhere
Affiliations
- Food bank volunteer
- Tutoring
- organizing a community event
- Working with a non-profit
Accomplishments
- Contributing to good customer service
- Developing new ideas
- Working on special projects
- Being recognized by supervisors or coworkers
- Securing key clients
- Consistently delivering exceptional customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Vending Route Driver
Servomation Refreshments Inc.
2021.03 - 2024.11
DSD Driver, Sales Rep
New England Ice Cream Corporation
2019.10 - 2021.03
DSD/Merchandiser Rep/Inventory Auditor
Nestle
2013.02 - 2019.01
Home services grocery delivery driver
Stop & Shop
2008.01 - 2012.01
Associate - Computer Networking
American Institute of Technology
High School Diploma -
Hartford Public High School