Service-oriented driver with 12 years of experience delivering products to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver product on time. Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents. Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Nyesha Polen
Charlotte,NC
Summary
Overview
16
years of professional experience
Work History
Canteen Vending
Vending Route Driver
08.2021 - Current
Job overview
- Received, counted and inspected inventory for delivery.
- Delivered orders to customers to drive full satisfaction.
- Maintained positive relationships with customers to promote continued business opportunities.
- Inspected and loaded delivery trucks and picked up customer returns.
- Operated delivery vehicles safely and efficiently.
- Logged mileage, stops, orders and carton counts for each route.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Completed daily pre- and post-trip vehicle inspections.
- Stocked shelves and loaded orders to prepare deliveries.
- Delivered and Filled up to 30 Machines a day
Carolina Delivery And Logistics
Independent Contractor
02.2017 - 12.2022
Job overview
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Collaborated closely with clients to better understand entire project scope.
LabCorp
Senior Medical Courier
10.2020 - 08.2021
Job overview
- Delivered packages to customer doorsteps and business offices.
- Followed safety procedures and regulations to protect packages and vehicles.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Managed time efficiently in order to complete all tasks within deadlines
- Self-motivated, with a strong sense of personal responsibility
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Excellent communication skills, both verbal and written
- Demonstrated respect, friendliness and willingness to help wherever needed
- Passionate about learning and committed to continual improvement
- Proved successful working within tight deadlines and a fast-paced environment
Berger Allied Van Lines
Warehouse Manager/Company Driver
08.2016 - 02.2018
Job overview
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards
Brinks Armored
CDL Driver/CDL Class B Driver/Security Guard
01.2014 - 08.2016
Job overview
- Drove safely in various weather and road conditions to avoid accidents.
- Followed all relevant traffic laws and safety regulations.
- Cleaned vehicle regularly to maintain professional appearance.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Charlotte Mecklenburg Schools
School Bus Driver
08.2012 - 01.2014
Job overview
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Enforced student behavior policies and responded to student emergencies.
- Transported passengers safely along prescribed routes according to tight schedules.
- Drove bus along assigned route, picking up students.
- Maintained NC driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Bojangles
Cook, Cashier
02.2012 - 01.2014
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Subway
(Sandwich Artist)
03.2011 - 06.2012
Job overview
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
Arby's Restaurant
Assistant Manager/Customer Service
07.2007 - 10.2011
Job overview
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established team priorities, maintained schedules and monitored performance.
Education
Central Piedmont Community CollegeCharlotte, NC
Some College (No Degree) from Information Technology
University Overview
- Continuing education in Information Technology
David W Butler HighMatthews, NC
High School Diploma
06.2007
University Overview
Skills
- Core Skill
- Hardware Installation Linux System Integration
- Software Installation Workstations Internet/Microsoft Word
- All Microsoft Operating Systems LAN/WAN
- Domain servers' Router Configuration Software Hardware
- Forklift Certified
- GPS and Route Planning
- Route Planning
- Item Deliveries
- Order Picking and Processing
- Commercial Driving
- Vending Machine Management
- Route Deliveries
- Route Logs
- Customer Experience
Hobbies
Hobbies
Love to keep moving so i do enjoy skateboarding on my electric skateboard that i got a couple years ago. So much fun. Love to read as well from all those years of reading Harry Potter to now. Been working on computers since i was 6 years old. Always love them. Just started working on my car as well, it can be frustrating but its a good challenge at the end of the day.
Timeline
Vending Route Driver
Canteen Vending
08.2021 - Current
Senior Medical Courier
LabCorp
10.2020 - 08.2021
Independent Contractor
Carolina Delivery And Logistics
02.2017 - 12.2022
Warehouse Manager/Company Driver
Berger Allied Van Lines
08.2016 - 02.2018
CDL Driver/CDL Class B Driver/Security Guard
Brinks Armored
01.2014 - 08.2016
School Bus Driver
Charlotte Mecklenburg Schools
08.2012 - 01.2014
Cook, Cashier
Bojangles
02.2012 - 01.2014
(Sandwich Artist)
Subway
03.2011 - 06.2012
Assistant Manager/Customer Service
Arby's Restaurant
07.2007 - 10.2011
Central Piedmont Community College
Some College (No Degree) from Information Technology
David W Butler High
High School Diploma
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