Jennifer Hatch
Rochester,MN
Summary
Proven Dispatcher Office Assistant at Canteen Vending/D&R Star & Vending, adept in multi-line phone systems and administrative support, significantly enhanced office efficiency and customer service. At Pride Pro Painting, mastered inventory management, reducing costs by optimizing supplies use. Demonstrates exceptional attention to detail and ability to thrive in high-stress situations, ensuring peak operational performance.
Overview
26
26
years of professional experience
Work History
Dispatcher Office Assistant
Canteen Vending/ D&R Star & Vending
2011.03 - 2022.10
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
- Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.
- Advised regarding delays and special circumstances.
- Processed routine administrative tasks such as ordering supplies or maintaining equipment inventory to support overall office functionality.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed wide-ranging administrative, financial and service-related functions.
Interior & Exterior Painter
Pride Pro Painting
1997.04 - 2011.03
- Improved curb appeal for residential clients by applying high-quality paint finishes and techniques.
- Managed inventory of supplies and equipment for each project, reducing waste and saving costs for the company.
- Ensured long-lasting paint jobs by properly prepping surfaces with primers, sealants, and caulking.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
Education
High School Diploma -
Rochester Off Campus
Rochester, MN06.1998
Skills
- Multi-line phone proficiency
- Administrative Support
- Attention to Detail
- Mail handling
- Supply Restocking
- Accounting familiarity
Timeline
Dispatcher Office Assistant
Canteen Vending/ D&R Star & Vending
2011.03 - 2022.10
Interior & Exterior Painter
Pride Pro Painting
1997.04 - 2011.03
High School Diploma -
Rochester Off Campus
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