IRAIMA CONTRERAS
Engineer System
Schererville,IN
Summary
HR professional with robust experience in talent acquisition, employee relations, and performance management. Known for fostering collaborative team environments and driving organizational success. Skilled in conflict resolution, compliance, and developing effective HR strategies. Adaptable and dependable, ready to support changing organizational needs. Recognized for streamlining operational efficiencies as General Manager, lowering cost through vendor negotiations. Committed to fostering an inclusive and compliant environment, ready to add substantial value to organizational success. Interim Quality supervisor support with 5s, LPA, Works instruction and OPC, No-conformity process, corrective action process, quality alert.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HR Generalist / Safety Coordinator
Applied Acoustic International
Chicago Heights, IL
10.2020 - 09.2025
- Administer full benefits lifecycle including open enrollment, onboarding, and life-event changes for health, dental, vision, 401(k), and FSA plans
- Lead employee relations investigations involving harassment, discrimination, and safety incidents, ensuring compliance and risk mitigation
- Strengthened new‑hire engagement and onboarding processes, resulting in a year‑over‑year turnover reduction of 35% compared to prior periods.
- Manage FMLA, ADA, and personal leave processes, coordinating accommodations and return-to-work plans
- Facilitate conflict resolution and corrective action discussions, reducing workplace disputes and improving team morale
- Deliver monthly compliance, diversity, and safety training, increasing policy adherence and awareness
- Support OSHA and ISO 14001-2015 initiatives to maintain regulatory compliance and safe working conditions
- Support Quality Department with 5S training - Audit, LPA, Work instruction, OPC's, Red bin process implementation, Corrective action system and Quality alert.. No-conformance Report.
General Manager
El Salto Express
Schererville, IN
11.2018 - 06.2020
- Directed daily operations, staffing, and performance management for a fast-paced service environment
- Designed and implemented business development strategies, SOPs, and training programs to improve efficiency
- Secured improved supplier terms that lowered expenses by 12% without impacting product or service quality.
- Recruited, trained, and mentored staff, strengthening accountability and succession planning
- Collaborated on marketing initiatives that increased brand visibility and sales performance
- Conducted operational assessments, gap analyses, and led new program rollouts
Process Auditor
Soluciones Empresariales
Valencia
11.2010 - 07.2017
- Audited operational and administrative processes to ensure compliance with internal controls and regulations
- Identified cost inefficiencies and eliminated waste, containing cost growth during business expansion
- Evaluated training effectiveness using data-driven assessments and stakeholder feedback
- Developed and maintained standard operating procedures and process documentation
- Ensured protection of proprietary and confidential information
- Executed detailed inspections that increased adherence to safety protocols by 18% while enhancing overall operational reliability.
- Halted operations when unsafe conditions were identified, prioritizing employee safety
Education
Bachelor of Science - Engineering Systems
Universidad Bicentenaria De Aragua
Maracay, Venezuela12.1999
Skills
- HRIS & Payroll Systems (Paycor)
- Employee Relations & Investigations
- OSHA & Workplace Safety Compliance
- ISO 14001-2015
- Conflict Resolution & Coaching
- Training & Development
- Metrics Analysis & Problem Solving
- Microsoft Office Suite
- Confidentiality & Discretion
- Project & Operations Management
- LPA
- 5S
- Work Instruction
- OPC's
- Red bin process
- Corrective Action System
- Onboarding and orientation
Certification
- PHR Certification, current
- OSHA 30, 2021
- HAZWOPER 40-Hour, 05/01/25
- Occupational Safety, 2014
- Logistics & Inventories, 2009
- Harassment & Discrimination for Managers, 06/01/25
- Leadership, Team-Building & Coaching for Managers, 07/01/25
- CPR
Languages
Spanish
English
Timeline
HR Generalist / Safety Coordinator
Applied Acoustic International
10.2020 - 09.2025
General Manager
El Salto Express
11.2018 - 06.2020
Process Auditor
Soluciones Empresariales
11.2010 - 07.2017
Bachelor of Science - Engineering Systems
Universidad Bicentenaria De Aragua