IRAIS RAMOS RIVERA
New Brunswick,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
2027
2027
years of post-secondary education
Work History
CORDINADORA
CAPACITY
North Brunswick, New Jersey
03.2025 - 02.2026
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
Manager
PIONER LIFE SCIENCE
East Brunswick, New Jersey
09.2021 - 12.2021
- Managed daily operations to ensure compliance with industry regulations.
- Developed training programs to enhance team skills and knowledge.
- Oversaw project timelines and resource allocation for efficient workflow.
- Implemented quality control measures to maintain product standards.
- Conducted performance evaluations to support employee development and growth.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Delegated work to staff, setting priorities and goals.
- Implemented quality control measures to uphold company standards.
QC Inspector
RARITAN PHARMACEUTICALS
East Brunswick, New Jersey
03.2009 - 12.2021
- Inspected products for defects and ensured compliance with quality standards.
- Conducted thorough tests on materials and components for safety regulations.
- Documented inspection results and reported discrepancies to management promptly.
- Maintained calibration of testing equipment to ensure accurate measurements.
- Collaborated with production teams to address quality issues effectively.
- Implemented corrective actions for identified non-conformities in processes.
- Assisted in developing and updating quality assurance protocols regularly.
- Inspected and tested products to ensure compliance with quality standards.
- Maintained accurate records of all inspections conducted in accordance with company policies and procedures.
- Analyzed test results to determine whether products met specifications and tolerances.
- Participated in internal meetings with other departments to discuss ways to improve overall product quality assurance practices.
- Verified accuracy of production processes by measuring dimensions, angles, and other parameters using precision instruments.
- Assisted in developing and implementing quality control systems to ensure customer satisfaction.
- Helped reduce errors and rejected items by proposing and implementing improvements.
- Evaluated incoming materials received from suppliers based on established criteria such as color consistency or dimensional accuracy.
- Performed root cause analysis on defective items returned from customers or identified during inspection process.
- Collaborated with production team to develop strategies for improving product quality.
- Utilized testing equipment and calibrated for optimal performance.
- Ensured that safety protocols were followed at all times while conducting inspections onsite.
- Provided guidance on the selection of appropriate testing methods for new products under development.
QC Inspector
Ap Deauville
New Brunswick, Nj
01.2005 - 01.2019
- Inspected products for defects and ensured compliance with quality standards.
- Conducted thorough tests on materials and components for safety regulations.
- Documented inspection results and reported discrepancies to management promptly.
- Collaborated with production teams to address quality issues effectively.
- Maintained calibration of testing equipment to ensure accurate measurements.
- Trained new inspectors on quality control procedures and best practices.
- Assisted in developing and updating quality assurance protocols regularly.
- Inspected and tested products to ensure compliance with quality standards.
- Managed daily workflow of QC staff including assigning tasks, monitoring progress, providing feedback as needed.
- Maintained accurate records of all inspections conducted in accordance with company policies and procedures.
- Assessed quality of products and compliance with tolerance standards by inspecting products, components, and materials.
- Analyzed test results to determine whether products met specifications and tolerances.
- Monitored inventory levels of finished goods, raw materials, components, and supplies used in production operations.
- Verified accuracy of production processes by measuring dimensions, angles, and other parameters using precision instruments.
- Reviewed engineering drawings and technical documents related to product design and manufacturing processes prior to inspection activities.
- Performed detailed measurements with handheld devices and performed visual inspections of line.
- Reported test data, analysis results, and recommendations to management in written reports.
- Assisted in developing and implementing quality control systems to ensure customer satisfaction.
- Helped reduce errors and rejected items by proposing and implementing improvements.
- Evaluated incoming materials received from suppliers based on established criteria such as color consistency or dimensional accuracy.
- Performed root cause analysis on defective items returned from customers or identified during inspection process.
- Trained new inspectors on proper use of equipment, tools, techniques, and inspection methods.
- Collaborated with production team to develop strategies for improving product quality.
- Utilized testing equipment and calibrated for optimal performance.
- Investigated customer complaints regarding product quality and reported findings to management.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Notified supervisors or other relevant personnel of test or production issues.
- Noted changes during testing in project documentation.
- Positioned components, parts or materials for testing.
- Selected samples for use as test models.
- Made adjustments to equipment or calibrated instruments to required tolerances.
Education
New Brunswick
New Brunswick, NjSkills
I like doing everything I know, but if I can learn to do more new things, I'm ready to learn more
Timeline
CORDINADORA
CAPACITY
03.2025 - 02.2026
Manager
PIONER LIFE SCIENCE
09.2021 - 12.2021
QC Inspector
RARITAN PHARMACEUTICALS
03.2009 - 12.2021
QC Inspector
Ap Deauville
01.2005 - 01.2019
New Brunswick