Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Patient Access Associate
Watson Clinic, LLC
Bartow, FL
09.2024 - 09.2025
Facilitated patient check-in process, ensuring accuracy in data collection and compliance with privacy regulations.
Coordinated insurance verification procedures to enhance patient access and minimize delays in service delivery.
Managed appointment scheduling, optimizing clinic resources and improving patient flow within the facility.
Enhanced communication with medical staff by accurately documenting and sharing patient information in a timely manner.
Upheld the highest standards of professional integrity by maintaining confidentiality and adhering to all relevant healthcare regulations and policies.
Program Assistant
East Coast Migrant Head Start Project
Wauchula, FL
09.2014 - 04.2023
Assisted in daily operations of support center.
Created and processed purchase orders in collaboration with accounting team.
Monitored adherence to USDA guidelines for accuracy and compliance.
Coordinated interviews and conducted reference checks while reviewing organizational policies with new hires.
Updated personnel files annually and as needed, including DCF forms, work authorizations, name changes, and training records.
Organized and maintained state licensing, fiscal files, and training documentation.
Facilitated training sessions for teachers and parents under guidance of campus director.
Performed various office tasks as assigned.
HR Staffing Coordinator
PHR Staffing Solutions
Lakeland, FL
09.2013 - 02.2014
Recruiter for numerous companies.
Conducted background checks for new hires.
Complete new hire process.
Placed specific candidate for open positions.
Completed weekly payroll.
Conducted regular pesticide and safety trainings.
Safety equipment order and inventory.
Education
High school diploma - undefined
Heide Trask High School
Rocky Point, NC
06.2008
Skills
Exceptional customer service
Strong work ethic
Professionalism and courtesy
Transaction processing accuracy
Bilingual in language
Certification
CPR Certification
Family service credential.
Certified Notary Public- November 2023 to November 2027