Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
AssistantManager
Iram  Rashid-Mehmood

Iram Rashid-Mehmood

Salt Lake City,UT

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

13
13
years of professional experience

Work History

Freelance

Enagic - UCA - ESLC
Salt Lake City, UT
08.2016 - Current

Online Business

  • Established online marketing business in affiliation with Japanese venture, Enagic Inc
  • Ran marketing advertisements on various social media platforms
  • Created and reformatted content across various social media and digital platforms.
  • Managed client traffic on my website
  • Coached 50+ clients into establishing own home based business

Home Schooling

  • Parent & Home schooling instructor to 2 children
  • Managed their school routine & projects, and scheduled the work timetables
  • Provided tutoring for multi subjects as needed.

ESL Instructor

  • Provide ESL teaching services to Refugees as needed
  • Help new refugees overcome language hurdles
  • Help them apply for state benefits and appropriate jobs
  • Help refugee children in getting admission to schools and helped with homework.

ESL Teacher

ESLC
Salt Lake City, UT
03.2016 - 07.2016
  • Conducted group lectures and small-group instruction to teach ESL and reinforce concepts. Educated students in basics of English grammar and conversational speaking.
  • Conducted individualized tutoring sessions for students with additional learning needs.
  • Assessed work of adult students to evaluate progress and identify areas for improvement.
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Developed and maintained effective record keeping system for tracking learner attendance, grades, participation and progress.
  • Created and delivered engaging lesson plans to accommodate different learning styles.
  • Assigned lessons and corrected homework.
  • Developed activities and integrated technology to diversify instruction.
  • Briefing students with written presentations and explanations to raise awareness of cultural aspects as well as language

College Search Advisor

EduTrek
Salt Lake City, UT
10.2011 - 08.2013
  • Initiated high volume of calls (100-150 per day) to prospective college students with highest level of professionalism offering best customer service
  • Advised on potential career path based on student's academic interests
  • Generated individual profiles for potential students and input data based on their information and interests
  • Consulted potential students on selecting appropriate courses of interest and college programs
  • Assisted potential students in finding proper post-secondary educational institute to accommodate their individual interests.

International Assignment Consultant

Cartus Corporation Inc
Danbury, CT
08.2010 - 02.2011
  • Provided Single Point of Coordination for all phases of international relocation activities on behalf of client to their employees (moving services, tax orientations, destination services in host country, departure services in home/host country, cross cultural training, language training)
  • Counseled transferees on their relocation entitlements and coordinated with various departments and vendors for delivery of all authorized services
  • Provided ongoing support to assignees and their family members throughout their assignment period
  • Compiled data and coordinated compilation of data from various departments to ensure accuracy and timeliness of client reporting
  • Monitored team caseloads for productivity and made recommendations/take actions with regard to resource allocation
  • Initiated high volume of follow up calls and emails to internal and external clients
  • Worked as liaison between Real Estate Specialist and clients for queries related to real estate issues
  • Represented clients with high level of professionalism offering best customer service in industry.

Education

MBA - Strategic Management & Leadership

Western Governors University
Salt Lake City, UT
06.2024

TESOL Certificate - Teaching English As A Second Language (ESL)

Oxford Seminars
Salt Lake City, UT
03.2016

BBA - Business Management

Western Connecticut State University
Danbury
05.2009

Skills

  • Marketing, Client Advising & Account Management, Project Management, Data Administration, Organization & Analytical Thinking, Customer Relations, Banking, Administrative Management Research & Writing Skills, Team Player, Troubleshooting
  • Language Development, Classroom Management, Lesson Planning, Activity Coordinator, Public Speaking & Presentation, Developmental & Creative Writing, Student Counsel & Organization,
  • Applications, Computing, Internet Explorer, Social Media, Virtual Communications,
  • Expertise in use of Computers and all other work related electronic devices
  • Cultural Awareness & Multitasking Abilities

Affiliations

Volunteer at Islamic Society of Greater Salt Lake since 2014 Volunteer at Iqra Academy of Utah 2013 — 2017 Member of SHRM (CT Chapter) 2008 — 2013 Member of Student Government Association 2008 — 2010 Volunteer at Asian Community Center of Danbury 2003 — 2010

Languages

Hindi
Professional Working
Urdu
Full Professional

Timeline

Freelance

Enagic - UCA - ESLC
08.2016 - Current

ESL Teacher

ESLC
03.2016 - 07.2016

College Search Advisor

EduTrek
10.2011 - 08.2013

International Assignment Consultant

Cartus Corporation Inc
08.2010 - 02.2011

MBA - Strategic Management & Leadership

Western Governors University

TESOL Certificate - Teaching English As A Second Language (ESL)

Oxford Seminars

BBA - Business Management

Western Connecticut State University
Iram Rashid-Mehmood