Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Irana Toshomaly

Burbank,CA

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Gitana Restaurant as a Lead Hookah Packer. Innovated flavor combinations to enhance customer loyalty and satisfaction. Proven ability in route planning and furniture assembly from experience at La Discount Furniture, ensuring timely and safe deliveries.

Overview

18
18
years of professional experience

Work History

Lead Hookah Packer

Gitana Restaurant
02.2021 - Current
  • Collaborated with team members to maintain a smooth workflow, ensuring timely delivery of orders to customers.
  • Supported staff training efforts by sharing expertise in hookah making techniques and best practices.
  • Worked closely with bartenders and waitstaff to coordinate orders efficiently, minimizing wait times for guests.
  • Innovated new flavor combinations based on customer preferences, keeping the menu fresh and appealing to returning patrons.
  • Developed strong relationships with regular customers, resulting in increased loyalty and positive word-of-mouth referrals.
  • Enhanced customer satisfaction by crafting high-quality hookahs and maintaining a clean work environment.

Furniture Delivery Driver/Assembler

La Discount Furniture
01.2008 - 03.2020
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
  • Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
  • Assisted with assembly and installation of furniture at customer locations when required.
  • Maintained accurate records of deliveries, including signatures and confirmation documentation.
  • Conducted regular vehicle maintenance checks to ensure safety and reliability during transportation tasks.

Education

Associate of Arts - Business Management

Pasadena City College
Pasadena, CA
06-2028

Skills

  • Strong work ethic
  • Exceptional customer service
  • Safe food handling
  • Supply restocking
  • Table bussing
  • Heavy lifting
  • Furniture assembly
  • Route planning
  • Hand tools operation
  • Time management skills
  • DOT compliance

Languages

English
Native or Bilingual
Armenian
Limited Working
Persian
Limited Working

Timeline

Lead Hookah Packer

Gitana Restaurant
02.2021 - Current

Furniture Delivery Driver/Assembler

La Discount Furniture
01.2008 - 03.2020

Associate of Arts - Business Management

Pasadena City College

Similar Profiles

CREATE PROFILE