Irasema Torres Ortiz
Santa Maria,CA
Summary
Accomplished Oral Surgery Assistant with a proven track record at Dr. La Puma, enhancing patient care and surgical efficiency through expert assistance and effective communication. Excelled in biopsy procedures and patient scheduling, reducing wait times by over 20%. Skilled in both clinical and administrative roles, demonstrating a commitment to excellence and patient satisfaction.
Overview
6
6
years of professional experience
Work History
Oral Surgery Assistant
Dr. La Puma
03.2024 - Current
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
- Provided high-quality pre-surgical consultations, discussing potential risks, benefits, and alternatives with prospective patients.
- Greeted patients upon arrival to office and helped prepare for surgeries.
- Reduced appointment wait times, managing schedules efficiently for both surgeon and patients.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Dental Assistant /Front Desk Receptionist
Pacific Dental Excellence
01.2021 - 09.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
Receptionist
Zen Dental Group
04.2018 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Reduced incoming call response time by implementing an effective call routing system.
Education
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06.2013
Skills
- Biopsy procedures
- Surgical Assisting
- Effective Communication
- Wisdom teeth extraction
- Patient Scheduling
- Front desk assistance
- Oral surgery knowledge
- Patient Care
- Appointment Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Oral Surgery Assistant
Dr. La Puma
03.2024 - Current
Dental Assistant /Front Desk Receptionist
Pacific Dental Excellence
01.2021 - 09.2023
Receptionist
Zen Dental Group
04.2018 - 02.2020
High School Diploma -
Pioneer Valley High School
Similar Profiles
Chloe SotoChloe Soto
Receptionist Administrator at Downtown LA Dr Romina ChiropracticReceptionist Administrator at Downtown LA Dr Romina Chiropractic
Marie Rose NSHIMIRIMANAMarie Rose NSHIMIRIMANA
Éducatrice sociale at Espérance, St. Barthélémy, Cité Radieuse, Perceval, Dr Combe, Eben-Hézer, Cité du Genévrier, Sérix, Home chez nous, UAT la CarèneÉducatrice sociale at Espérance, St. Barthélémy, Cité Radieuse, Perceval, Dr Combe, Eben-Hézer, Cité du Genévrier, Sérix, Home chez nous, UAT la Carène
Dr Mohamed ABDELJAOUADDr Mohamed ABDELJAOUAD
PHc TEMPS PLEIN at Urgences / SMUR GHEF - Site de Marne la Vallée (Dr MATHIEU)PHc TEMPS PLEIN at Urgences / SMUR GHEF - Site de Marne la Vallée (Dr MATHIEU)
Desirae CarlonDesirae Carlon
Juvenile Institution Officer at Santa Barbara County Probation DepartmentJuvenile Institution Officer at Santa Barbara County Probation Department
Princess Charlotte ButayPrincess Charlotte Butay
Nutrition Assistant II at CommonSpirit HealthNutrition Assistant II at CommonSpirit Health