Irazelma Velazquez
Jacksonville ,FL
Summary
Motivated Customer Service Representative with over 5 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish.
Overview
13
13
years of professional experience
Work History
Co-Lead Teacher
Goddard School
02.2019 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Facilitated group sessions and provided one-on-one support.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emo
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Created lessons and online testing materials to facilitate remote learning.
- Created, prepared and executed plans for activities and lessons daily.
VPK Lead Teacher
Growing Room San Pablo
06.2017 - 01.2019
- Planned and prepared activities for 22 students
- Completed documentation on individual children and teachers for recordkeeping
- Reviewed facility environment, removed concerns and optimized for children's safety
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
VPK Lead Teacher
Growing Room San Pablo
06.2017 - 01.2019
- Planned and prepared activities for 22 students
- Completed documentation on individual children and teachers for recordkeeping
- Reviewed facility environment, removed concerns and optimized for children's safety
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
Lead Teacher
Intercoastal Kids
06.2015 - 06.2017
- Completed documentation on individual children and teachers for recordkeeping
- Planned and prepared activities for 15 students
- Planned, implemented, monitored and assessed classroom instructional program
- Documented student attendance and progress against goals.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques
Cshier
K -Mart
02.2014 - 05.2015
- Requested forms of identification when needed for specific transactions, checked details and promptly verified purchasing ability
- Checked drawer to ensure adequate cash and coin for transactions
- Engaged customers warmly and provided immediate and dedicated assistance
- Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions
- Processed payments by check, cash, debit and credit and maintained accurate drawers.
Salesperson
Ross Stores Inc
03.2012 - 01.2014
- Improved customer service and telecommunication skills to build lasting relationships
- Addressed problems in a proactive and knowledgeable manner to maintain and enhance client satisfaction
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
Education
Orlando Technical College - Mid Florida Tech
Orlando, FL2002
Skills
- Childcare needs
- Lesson Planning
- Activity Planning
- Parent-Teacher Communication
- Safety awareness
Timeline
Co-Lead Teacher
Goddard School
02.2019 - Current
VPK Lead Teacher
Growing Room San Pablo
06.2017 - 01.2019
VPK Lead Teacher
Growing Room San Pablo
06.2017 - 01.2019
Lead Teacher
Intercoastal Kids
06.2015 - 06.2017
Cshier
K -Mart
02.2014 - 05.2015
Salesperson
Ross Stores Inc
03.2012 - 01.2014
Orlando Technical College - Mid Florida Tech
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