Irazema Torres
Fruitland Park
Summary
Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Macinnis Dermatology
Leesburg
07.2024 - Current
- Scheduled appointments and coordinated with medical staff effectively.
- Managed patient check-in and check-out processes efficiently.
- Addressed patient inquiries and resolved issues to ensure a positive experience.
- Processed insurance information and facilitated billing procedures to streamline patient transactions.
- Handled payment processing and provided customers with receipts and proper bills and change.
Medical Assistant
Advanced ObGyn
Leesburg
03.2024 - 07.2024
- Cleaned and sanitized exam instruments after each use following established protocols, ensuring a safe environment for patient care.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phone calls and addressed inquiries regarding services and procedures.
Assistant Manager
Scooters Coffee Shop
Eustis
11.2022 - 03.2024
- Maintained accurate records of sales transactions to ensure accountability and transparency.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Guided and supported junior staff on daily tasks and project objectives to enhance team performance.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations, including shift scheduling and duty assignments, to optimize workflow.
Receptionist
J. Garcia plumbing
Eustis
05.2019 - 10.2019
- Managed daily calendars, coordinated client appointments, and organized office events to ensure smooth operations.
- Processed incoming mail and routed to appropriate personnel, facilitating timely communication.
- Scheduled and confirmed appointments and meetings for the management team.
Education
High School Diploma -
Umatilla High School
Umatilla, FLSkills
- Front Desk Coordination
- Patient Scheduling
- Appointment Scheduling
- Patient Check-in
- Insurance Verification
- Procedure Assistance
- HIPAA Compliance
- Data Entry
- Customer service
- Multitasking
- Organizational skills
- Conflict resolution
- Strong Work Ethic
- Fast-Paced Environment
Certifications
- Food safety manager
Timeline
Front Desk Receptionist
Macinnis Dermatology
07.2024 - Current
Medical Assistant
Advanced ObGyn
03.2024 - 07.2024
Assistant Manager
Scooters Coffee Shop
11.2022 - 03.2024
Receptionist
J. Garcia plumbing
05.2019 - 10.2019
High School Diploma -
Umatilla High School