Janice Conquest
Front Desk Receptionist
Southampton,NY
Summary
Detail-oriented professional with extensive experience in front desk operations and customer relations. Adept at managing appointment schedules and patient communications, ensuring a welcoming environment while maintaining confidentiality and accuracy.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Sight Md
Riverhead, New York
07.2023 - Current
- Welcomed patients and visitors with a friendly demeanor to create a positive first impression.
- Managed appointment scheduling and calendar coordination efficiently.
- Answered phone calls, providing information and assistance promptly.
- Maintained patient records, ensuring confidentiality and accuracy.
- Assisted with insurance verification and documentation processes.
- Facilitated effective communication between medical staff and patients to enhance service delivery.
- Ensured front desk area remained organized and welcoming at all times.
- Operated multi-line phone system to efficiently route calls and take messages, ensuring timely communication.
Kitchen Prep Cook
Bellport Middle School
Bellport, New York
09.2021 - 06.2022
- Prepared ingredients for daily meal service in a school cafeteria.
- Organized kitchen stations to enhance food preparation efficiency.
- Assisted chefs with cooking tasks and food plating during peak hours.
- Maintained cleanliness and sanitation standards throughout the kitchen area.
- Followed recipes and portion sizes to ensure consistent meal quality.
- Collaborated with team members to optimize food prep workflows.
- Monitored inventory levels and reported shortages to kitchen supervisors.
- Ensured proper storage of perishable items to maintain freshness and safety.
- Communicated effectively with team members about daily tasks assignments schedule changes special requests.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Set up work stations prior to opening to minimize prep time.
- Executed proper techniques when preparing menu item ingredients.
Daycare Manager
Self Employed Web
Bellport, New York
05.2015 - 01.2020
- Oversaw daily operations of daycare facility, ensuring seamless service delivery and a safe environment.
- Developed and implemented age-appropriate learning activities for children.
- Supervised and trained staff on childcare best practices and safety protocols.
- Engaged with parents regularly to discuss child progress and address concerns, fostering strong family relationships.
- Maintained compliance with health and safety regulations in the daycare environment.
- Fostered a nurturing environment that encouraged children's social development.
- Analyzed incident reports on injuries and discipline issues to enhance safety protocols and improve childcare practices.
Education
High School Diploma -
South Country School District
Brookhaven, NY06-1980
Skills
- Appointment scheduling
- Patient record management
- Insurance verification
- Office policy compliance
- Front desk coordination
- Customer relationship management
Languages
English
Professional
Timeline
Front Desk Receptionist
Sight Md
07.2023 - Current
Kitchen Prep Cook
Bellport Middle School
09.2021 - 06.2022
Daycare Manager
Self Employed Web
05.2015 - 01.2020
High School Diploma -
South Country School District