Irbin Sierra-Morales

• Guided patients through healthcare systems, ensuring access to necessary services and resources.
• Maintained detailed records of all patient interactions in accordance with privacy regulations and organizational policies.
• Educated patients on harm reduction strategies, promoting safer practices and improved health outcomes.
• Assisted patients in scheduling doctor and healthcare appointments.

• Developed and implemented individualized treatment plans for at-risk youth.
• Facilitated therapeutic group sessions to enhance social skills and emotional regulation.
• Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
• Monitored client progress, adjusting strategies to meet evolving needs effectively.
• Facilitated therapeutic group sessions for youth with emotional and behavioral challenges.
• Developed individualized treatment plans in collaboration with multidisciplinary teams.
• Monitored client progress and adjusted interventions as needed for optimal care.
• Provided crisis intervention and support during critical incidents to ensure safety.
• Documented client interactions and progress accurately in electronic health records.
• Collaborated with other professionals to coordinate services for clients.

• Managed crisis interventions to ensure client safety and well-being.
• Educated clients and families about mental health resources and coping strategies.
• Collaborated with community organizations to enhance service delivery options.
• Provided training and mentorship to junior staff on therapeutic techniques and best

practices.

• Documented session notes and maintained accurate client records consistently.
• Counseled patients individually and in group sessions.
• Collected client information through interviews, observations, and tests.
• Adhered to HIPAA confidentiality requirements by safeguarding files

• Guided clients in developing skills or strategies for dealing with problems.
• Maintained confidentiality of records relating to clients' treatment.
• Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
• Responded to crisis situations when severe mental health and behavioral issues arose.
• Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
• Met with probation officers and police to exchange necessary information during treatment process.
• Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
• Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.

• Supported struggling students by using individualized approaches to target specific deficiencies.
• Conferred with students, teachers and parents to fully understand and meet students' needs.
• Employed AVID-based strategies to boost academic performance of junior and high school students.
• Assisted students with successfully completing high school and college eligibility requirements.
• Motivated students using feedback and encouragement.
• Guided students, teaching methods for working assignments and determining correct solutions.
• Educated students in use of various study techniques.
• Reviewed class materials and discussed reading assignments, boosting comprehension.

• Developed positive customer relationships through friendly greeting and excellent service.
• Addressed customer needs, responding to specific requests.
• Worked hard to learn required tasks quickly to maximize performance.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Built and maintained working relationships with peers and upper management.
• Trained new team members using approved training materials and information.