Moesha Naissance
Miami,FL
Summary
Compassionate physician assistant student with diverse experience in healthcare and patient support roles. Strengths include strong communication, problem-solving skills, and a patient-centered approach to care. Proficient in managing patient charts, ensuring HIPAA compliance, and creating 3D anatomical models for surgical planning. Noted for empowering patients, enhancing their understanding of treatment plans, and fostering positive relationships between patients and healthcare providers. Bilingual in English and Haitian Creole, with intermediate fluency in Spanish, and certified in Advanced Life Support (ALS), Basic Life Support (BLS), and Pediatric Advanced Life Support (PALS).
Overview
2
2
years of professional experience
Work History
Patient Navigator
University of Miami
Miami, FL
12.2021 - 04.2023
- Assemble, record, and prepare patient charts and /or films to ensure chart readiness for scheduled clinic dates and distribute charts/films to the appropriate staff members
- Receiving, documenting and processing requests from patients, doctor's offices, insurance companies and legal firms
- Accession pathology slides from outside facilities
- Review clinical records for completeness including authorizations, signatures, missing data and other patient information and attach deficiency slips when required
- Use Medical Records Tracking systems/databases to accurately document location of charts and or films
- Comply with the hospital requirements, Joint Commission for Accreditation of Healthcare Organizations, and State regulations
- Work closely with the HIPAA Privacy Office to ensure HIPAA compliance.
Senior Segmentation Specialist
Stryker
Weston, FL
04.2022 - 07.2022
- Review and document segmentation request data
- Review CT Scans for conformity to required protocol
- Segment CT Scan Data using specialized software to create 3D Anatomical Bone Models
- Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Arthroplasty
- Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning
- Upload completed Pre-plans to field based personnel.
Front Desk Agent
Gzella Collection
Fort Lauderdale, FL
02.2021 - 12.2021
- Perform all check in and check out tasks for three properties
- Manage online, in-person, third-party, and phone reservations
- Invoice and bill guests for their stay as well as any amenities and services used
- Take in, document, and resolve guest complaints and concerns
- Assign rooms and verify payment methods
- Follow up with thank you letters and prompt guests for feedback regarding their experience
- Manage and balance cash drawers for three properties.
Caregiver
Papa Pal
Miami, FL
11.2020 - 12.2021
- Assist members with daily activities including but not limited to: transportation, house tasks, setting up doctor's appointments, and companionship
- Inform members of the benefits covered under their healthcare plan
- Assess members needs and resolve any issues they may be experiencing
- Fill out reports and surveys to be sent to members' healthcare providers.
Education
Associate in Arts in Health Science -
Miami Dade College (MDC)
Miami, Florida12.2023
Bachelor of Arts in Natural and Applied Sciences -
Florida International University (FIU)
Miami, Florida04.2020
Associate in Arts in Pre-Medical Sciences/Dentistry -
Miami Dade College (MDC)
Miami, Florida12.2016
Master of Health Science (Expected August 2025) -
Nova Southeastern University (NSU)
Fort Lauderdale, FloridaSkills
- Microsoft Word
- Excel
- PowerPoint
- GIMP
- EPIC
- BLS, ACLS, and PALS
- Certified Nursing Assistant
- Certified Phlebotomist
- Certified EKG Technician
- Bilingual in English and Haitian Creole
- Intermediate Fluency in Spanish
References
References available upon request.
Timeline
Senior Segmentation Specialist
Stryker
04.2022 - 07.2022
Patient Navigator
University of Miami
12.2021 - 04.2023
Front Desk Agent
Gzella Collection
02.2021 - 12.2021
Caregiver
Papa Pal
11.2020 - 12.2021
Associate in Arts in Health Science -
Miami Dade College (MDC)
Bachelor of Arts in Natural and Applied Sciences -
Florida International University (FIU)
Associate in Arts in Pre-Medical Sciences/Dentistry -
Miami Dade College (MDC)
Master of Health Science (Expected August 2025) -
Nova Southeastern University (NSU)