Ireana Dorsey-Gaines
Richmond
Summary
Dedicated Certified Nursing Assistant with a track record of providing top-notch patient support at Westminister Canterbury. Excelled in reducing fall incidents through vigilant safety measures and enhancing patient dignity with compassionate care. Skilled in HIPAA regulations and effective communication, fostering a collaborative environment and ensuring high standards of healthcare.
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Westminister Canterbury
07.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Home Health Aide
Bay Aging
05.2022 - 09.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Sales Associate
Saxon Shoes
05.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Restaurant Hostess
Olive Garden
06.2019 - 08.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
No Degree - Certified Nursing Assistant
Family First of Virginia
Short Pump, VA04-2022
High School Diploma -
Richmond Community High School
Richmond, VA06-2021
Skills
- Patient Support
- HIPAA Regulatory Knowledge
- Collaborative Team Member
- Hands-On Patient Support
- Supportive Patient Advocate
- Effective Communication
- Trustworthy Contributor
- Knowledge of Regulatory Standards
- Mental Health Assistance
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Certified Nursing Assistant
Westminister Canterbury
07.2024 - Current
Home Health Aide
Bay Aging
05.2022 - 09.2024
Sales Associate
Saxon Shoes
05.2022 - 01.2023
Restaurant Hostess
Olive Garden
06.2019 - 08.2021
No Degree - Certified Nursing Assistant
Family First of Virginia
High School Diploma -
Richmond Community High School
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