Ireland Lockhart
Anchorage
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Barista
Kaladi Brothers Coffee Co
01.2025 - Current
- Maintained cleanliness and organization of workstations to promote efficiency during peak hours.
- Provided customer service by engaging with patrons and addressing inquiries promptly.
- Operated point-of-sale systems for accurate order processing and cash handling.
- Adapted to evolving menu offerings by mastering new recipes and preparation methods quickly.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Rock Climbing Instructor
Alaska Rock Gym
03.2024 - Current
- Assisted in implementing safety protocols for climbing activities.
- Supported the setup and maintenance of climbing equipment and gear.
- Enhanced student engagement by incorporating hands-on activities and group projects.
- Developed individualized learning plans to address diverse student needs and abilities.
- Provided one-on-one mentoring to youth in need of extra support.
Restaurant Hostess
Eye Tooth
08.2025 - 11.2025
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Barista
Hyper Bean Espresso
08.2024 - 12.2024
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as solo Barista.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Still Enrolled -
Private Homeschool
Anchorage, AKSkills
- Time management
- Problem-solving
- Customer service
- Strong multitasking
Timeline
Restaurant Hostess
Eye Tooth
08.2025 - 11.2025
Barista
Kaladi Brothers Coffee Co
01.2025 - Current
Barista
Hyper Bean Espresso
08.2024 - 12.2024
Rock Climbing Instructor
Alaska Rock Gym
03.2024 - Current
Still Enrolled -
Private Homeschool