Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ireland Payne

Moses Lake,WA

Summary

Self Motivated Worker passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in service establishments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Body Piercer

Coffin City Tattoo
12.2022 - Current
    • Developed and implemented individual care plans tailored to needs of each client.
    • Preserved patient safety by following safety protocols.
    • Provided emotional support and companionship to clients.
    • Participated in team meetings and staff training sessions.

Barista

Starbucks
03.2022 - 02.2023
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Body Piercer

Karma Body Art
12.2021 - 12.2022
    • Promoted business via social media to generate leads and maximize brand identity.
    • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
    • Devised processes to boost long-term business success and increase profit levels.

Waitress

DK's Drive In
07.2021 - 02.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.

Stock Associate

Ross Dress For Less
09.2020 - 03.2021
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Temp Stock

Walmart
06.2020 - 09.2020
  • Rotated merchandise and displays to feature new products and promotions.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Removed debris and packaging from boxes and separated for recycling or disposal.

Concessions Cashier

Lee Theater
09.2019 - 12.2019
  • Communicated stand offerings and answered guest questions regarding orders.
  • Consistently provided friendly service to promote better customer engagement.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.

Pool Aid, Lifeguard Assistant, Concessions, Front

SplashZone Water Park
04.2016 - 09.2019
  • Checked side duty list for opening and closing procedures.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

High School Diploma -

Ephrata High School
Ephrata, WA
06.2021

Skills

  • Food Preparation and Safety
  • Custom Drink Preparation
  • Safe Serving Knowledge
  • Cash Register Operation
  • Active Listening
  • Retail Merchandising
  • Customer Complaint Resolution
  • Sales and Promotions
  • Feedback Acceptance

Certification

  • Food Handler's Card
  • MAST

Timeline

Body Piercer

Coffin City Tattoo
12.2022 - Current

Barista

Starbucks
03.2022 - 02.2023

Body Piercer

Karma Body Art
12.2021 - 12.2022

Waitress

DK's Drive In
07.2021 - 02.2022

Stock Associate

Ross Dress For Less
09.2020 - 03.2021

Temp Stock

Walmart
06.2020 - 09.2020

Concessions Cashier

Lee Theater
09.2019 - 12.2019

Pool Aid, Lifeguard Assistant, Concessions, Front

SplashZone Water Park
04.2016 - 09.2019

High School Diploma -

Ephrata High School

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Ireland Payne