Irema Poliard
North Miami,FL
Summary
Exhibits strong expertise in patient scheduling, data entry, and team leadership, enhancing service efficiency
Overview
4
4
years of professional experience
Work History
Shift Lead
Taco Bell
09.2021 - 08.2025
- Lead team to optimize service efficiency, boosting customer satisfaction and sales growth.
- Coordinate shift operations, ensuring compliance with safety and quality standards.
- Mentor and train team members, enhancing skills and improving team performance.
- Promoted a positive team culture by recognizing individual contributions, leading to improved morale and reduced turnover.
Medical Assistant
CMJ Health GRP
10.2023 - 02.2025
- Streamlined patient intake, reducing wait times and enhancing service efficiency.
- Managed front office tasks, including patient registration and insurance data collection.
- Conducted phlebotomy and administered injections, ensuring patient comfort and safety.
- Provided compassionate care while conducting phlebotomy and administering injections, building trust.
Host
Outback Steakhouse
03.2022 - 11.2023
- Greet guests, ensure comfort and satisfaction.
- Provided excellent customer service.
- Embraced a positive attitude in a fast paced environment.
Education
Medical Assistant Technical - undefined
Florida Career College
Hialeah10.2023
Skills
- Efficient time management
- Quality patient care
- Inventory oversight
- Client service excellence
- Collaborative teamwork
- Health records administration
- Phlebotomy expertise
- Leadership and guidance
- Data processing
- Effective multitasking
- Strong communication abilities
- Patient appointment scheduling
- Team development strategies
- Injection techniques
Languages
English
Haitian Creole (highly proficient)
Timeline
Medical Assistant
CMJ Health GRP
10.2023 - 02.2025
Host
Outback Steakhouse
03.2022 - 11.2023
Shift Lead
Taco Bell
09.2021 - 08.2025
Medical Assistant Technical - undefined
Florida Career College