Summary
Overview
Work History
Education
Skills
Timeline
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Madison Acker

Spartanburg,SC

Summary

Shift Lead at Jersey Mikes with a strong focus on customer service and team motivation. Successfully trained staff in food safety, enhancing operational efficiency and reducing waste. Recognized for resolving customer complaints effectively, contributing to an improved dining experience. Committed to punctuality and maintaining a great work ethic.

Overview

4
4
years of professional experience

Work History

Shift Lead

Jersey Mikes
Spartanburg, SC
09.2021 - Current
  • Supervised daily operations to ensure optimal service delivery and customer satisfaction.
  • Trained and mentored team members on food preparation and safety standards.
  • Implemented inventory management practices to reduce waste and improve efficiency.
  • Resolved customer complaints effectively, enhancing overall dining experience.

Education

Associate of Science - Nursing

Greenville Technical College
Greenville, South Carolina, SC

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Efficient time management
  • Team motivation
  • Great Work Ethic
  • Always on time

Timeline

Shift Lead

Jersey Mikes
09.2021 - Current

Associate of Science - Nursing

Greenville Technical College
Madison Acker