Irena Atramentov

Manage 5 offices and 11 staff members consisting of RNs and MAs

• Increased patient satisfaction by addressing concerns promptly and effectively resolving issues.
• Managed nursing team to ensure high-quality patient care while adhering to budget constraints.
• Developed innovative treatment plans tailored to individual patient needs, resulting in improved health outcomes.
• Improved staff performance through regular evaluations, constructive feedback, and targeted training.
• Coordinated staff schedules, ensuring adequate coverage and minimizing overtime expenses.
• Promoted patient safety by conducting regular audits of clinical documentation and practices.
• Mentored new nursing staff, fostering a supportive learning environment that resulted in increased retention rates.
• Championed evidence-based practice initiatives, incorporating current research findings into clinical decision-making processes for better results.
• Contributed to facility accreditation efforts by maintaining compliance with regulatory requirements and best practices standards pertaining to clinical care delivery systems.
• Developed educational materials for staff training sessions, resulting in higher competency levels among team members.
• Served as a liaison between patients, families, physicians, and other healthcare providers to ensure seamless coordination of care.
• Streamlined workflow processes to improve efficiency, ultimately reducing wait times for patients seeking care.
• Assisted in budget management by monitoring resource utilization and identifying areas for cost reduction without compromising patient care quality.
• Enhanced patient care by developing and implementing clinical protocols and guidelines.
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Made sure OSHA and HIPPA regulations were followed.
• In charge of bioloics program (Xolair, Dupixent,Nucala, Fasenra, Tezspire) making sure patients get approved for medication based on insurance. Prior authorizations, appeals, reimbursement, and drug acquisition and administration.

• Outpatient pediatric clinic- provided patient care, vaccinations, strep tests, urinalysis, cultures, allergy injections, bloodwork, glucose monitor, lead test, triage.
• In charge of CLIA and COLA testing, OSHA and HIPPA regulations.