Irena Shehu/Bytyqi
Richardson,TX
Summary
Client focused administrative professional with 5+ years of experience in office support, human resources, and records management across nonprofit, education and corporate environment. Skilled at delivering personalized service, maintaining strict confidentiality, and managing multiple priorities with accuracy and attention to detail. Adept at building trusted relationship with clients, staff and leadership. Eager to contribute organizational skills, client service expertise, and a strong work ethic as a Branch Office Administrator at Edward Jones.
Overview
14
14
years of professional experience
Work History
Student Admission Registrar
Youth With A Mission Tyler, TX
01.2016 - 12.2017
- Managed student admissions and graduation records, ensuring accuracy and compliance by collaborating with multiple departments.
- Coordinated check-ins for students and families, delivering a welcoming and professional impression.
- Handled clerical and office tasks scheduling, phone communications and transcript preparation.
- Maintained strict confidentiality while processing sensitive student information and institutional documentation.
Human Resources Generalist
Megatek SA
04.2009 - 12.2010
- Oversaw personnel administration for 300+ employees including contracts, scheduling, payroll, and leave management.
- Served as the primary liaison with government agencies on employment compliance matters.
- Supported recruitment by posting jobs, screening applications, scheduling interviews, and participating in hiring panels.
- Led new hire orientations and onboarding to ensure smooth integration and adherence to company standards.
- Promoted employee engagement by coordinating training and development programs.
Administrative Assistant
MacroTel Hes Kablo
01.2008 - 12.2008
- Supported project planning and documentation for mobile network expansion projects.
- Organized schedules, prepared documentation, and coordinated meetings for cross functional teams.
- Maintained accurate filling systems and ensured timely completion of administrative tasks.
Tourism Guide
Odeon Tours
10.2006 - 12.2007
- Delivered engaging tours and excursions for diverse groups, providing tailored commentary and ensuring safety compliance.
- Coordinated logistics for groups events and excursions, ensuring smooth experiences for participants.
- Built rapport with clients by creating an inclusive, customer centered environment.
Teacher
General High School "Sali Nivica"
09.2003 - 09.2006
- Designed and taught lessons for grades 9-11 fostering student engagement and participation.
- Coordinated extracurricular activities and school events to promote collaboration and learning.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
Bachelor of Arts - Language And Literature
Eqrem Cabej University
Gjirokastra, Albania07-2003
Skills
- Client Relationship Management
- Records and Data Management
- Confidentiality and Compliance
- Office administration & Scheduling
- Marketing and Event Coordination
- HR Support & Onboarding
- Multicultural Communication
Timeline
Student Admission Registrar
Youth With A Mission Tyler, TX
01.2016 - 12.2017
Human Resources Generalist
Megatek SA
04.2009 - 12.2010
Administrative Assistant
MacroTel Hes Kablo
01.2008 - 12.2008
Tourism Guide
Odeon Tours
10.2006 - 12.2007
Teacher
General High School "Sali Nivica"
09.2003 - 09.2006
Bachelor of Arts - Language And Literature
Eqrem Cabej University
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