Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Irene Aguilar

Earlimart

Summary

I am a dynamic go-getter and overachiever committed to quality and efficiency. With a passion for helping others, I quickly learn and effectively teach. Working for the public is fulfilling, and my charisma helps me build strong customer relationships. I thrive under pressure and aim to enhance my skills in administration, customer service, and public relations for greater professional growth. I possess the ability to work under pressure. My professional objective is to further develop my administrative, customer service, and public relations skills.

Overview

25
25
years of professional experience

Work History

Shift Supervisor

Rite Aid Corporation
04.2016 - 07.2025
  • Provide direction and assistance in the completion of daily merchandise and operating tasks and to perform such other duties as assigned by the Store Manager and/ or Assistant Store Manager.
  • Able to perform all tasks in a safe manner consistent with corporate policies and applicable laws.
  • Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
  • Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the Store Manager and/ or Assistant Store Manager.
  • Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and / or Assistant Store Manager.
  • Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering change from the bank as directed by the Store Manager and/ or Assistant Store Manager.
  • Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets.
  • Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by the Store Manager and/ or Assistant Store Manager.
  • Ensure that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process.
  • Manage tasks and supervise store associates in those limited circumstances when the Store Manager and/ or Assistant Store Manager is unavailable.
  • Trained new employees and delegated daily tasks and responsibilities.

Front End Manager

Vallarta Supermarkets
09.2007 - 10.2014
  • Assisted co-workers with day to day operations, handled floor and cash register tills in store, handled full and part time shift scheduling of employees, managed cashiers, voids, refunds and customer inquiries.
  • Answered and directed all calls, provided customer service and resolved issues.
  • Verified Payroll checks, Income Tax checks, and personal checks Including Enrollment of fingerprints, photo, and photo id input into Biopay system.
  • Submitted and filed daily paperwork.
  • Supervised Team staff members to excel in areas of improvements.
  • Documented and resolved issues leading to productive results for business and customer satisfaction.
  • Working directly with departments, customers, vendors, and management to improve sales and qualities of products.
  • Ensured that sales goals are met by training all cashiers and courtesy clerks to sincerely greet and thank each customer.
  • Ensured that each cashier and courtesy clerk is trained in a way that will ensure line control and a speedy check out.
  • Utilize P.A systems well for the promotion of advertised goods.
  • Model, mentor, and train new cashiers and courtesy clerks.
  • Comply with all Store Policies, Regulatory, and safety procedures.
  • Maintain a clean exterior and interior work environment.
  • Parking- lot, perimeter, and a daily focus of cleanliness throughout the entire store to maintain a welcoming professional appearance.
  • Ability to handle multi-line extension calls and directing to appropriate departments.

Cashier

K-Mart
10.2002 - 08.2006
  • Provide great customer service with a sincere smile, also greeting and thanking in a courteous manner.
  • Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services.
  • Scan items, provide change, balance drawer, and process card transactions.
  • Encouraging and offering advice to customers on products, directing them on the location of products, and collecting items to return to appropriate location.

General Office Clerk

J&P General Office Services
01.2001 - 04.2001
  • Performed a variety of administrative tasks.
  • Answered telephones, typing or word processing, bookkeeping, office machine operation, filing, making copies of documents, and maintaining records.

Education

High School Diploma -

Delano Joint Union High School
Delano, CA
01.2004

Skills

  • Balance

  • Detailed account reconciliation

  • Point of sale operation

  • Cashier

  • Directing

  • Filing

  • Mentor

  • Office

  • Policies

  • Safety

  • Sales

  • Scheduling

  • Effective phone etiquette

  • Cash handling

  • Effective communication

  • Teamwork

  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Supervisor

Rite Aid Corporation
04.2016 - 07.2025

Front End Manager

Vallarta Supermarkets
09.2007 - 10.2014

Cashier

K-Mart
10.2002 - 08.2006

General Office Clerk

J&P General Office Services
01.2001 - 04.2001

High School Diploma -

Delano Joint Union High School

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Irene Aguilar