IRENE AKRAN
Richmond
Summary
Compassionate Licensed Vocational Nurse and Clinical Case Manager experienced in clinical operations, care coordination, and quality assurance. Achieved improved patient health outcomes through effective treatment plan development, interdisciplinary collaboration, and thorough clinical documentation. Focused on enhancing healthcare quality by advocating for patients and ensuring compliance with regulatory standards.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Clinical Case Manager
Star Home Health
01.2025 - Current
- Coordinate skilled home health services for medically complex patients while ensuring compliance with physician orders and CMS guidelines.
- Review clinical documentation for accuracy, medical necessity, reimbursement readiness, and regulatory compliance.
- Serve as liaison between physicians, pharmacies, laboratories, DME providers, therapists, and community resources to coordinate patient care.
- Maintain accurate documentation in Homecare Homebase while improving continuity of care and patient outcomes.
Clinical Case Manager
Interim Healthcare
01.2024 - 01.2025
- Managed care coordination for medically complex patients across multiple diagnoses.
- Collaborated with physicians, pharmacies, laboratories, specialists, therapists, and DME providers to support quality patient care.
- Reviewed physician orders, medication changes, and clinical documentation to support reimbursement and regulatory compliance.
- Maintained complete electronic documentation while ensuring Medicare, CMS, and HIPAA compliance.
Clinical Manager
Nurturing Home Healthcare
01.2023 - 01.2024
- Directed clinical operations for 100+ clinicians providing care to 250+ active home health patients.
- Led Quality Assurance activities through clinical documentation reviews, OASIS audits, chart audits, and compliance monitoring.
- Built collaborative relationships with physicians, wound care providers, DME companies, pharmacies, laboratories, social workers, hospice agencies, and community partners.
- Supervised recruitment, onboarding, competency evaluations, staff coaching, and performance improvement initiatives.
- Monitored quality metrics, clinician productivity, workflow efficiency, and regulatory compliance.
Clinical Manager / Assistant Director of Nursing
Nitomek Healthcare Services
01.2021 - 01.2023
- Managed clinical operations supporting 50+ clinicians caring for 100+ patients.
- Oversaw Quality Assurance, documentation audits, clinical record reviews, and compliance initiatives.
- Reviewed physician orders, OASIS documentation, and care plans to support reimbursement accuracy and CMS compliance.
- Managed staffing, scheduling, clinician productivity, workflow optimization, and operational performance.
- Collaborated with executive leadership to improve documentation quality, patient outcomes, and organizational performance.
Licensed Vocational Nurse
Nitomek Healthcare Services • United America Home Health • Prana Health Solutions • Silver Spring Healthcare Services
01.2014 - 01.2021
- Provided skilled nursing care to enhance health outcomes for medically complex adult and geriatric patients in home health setting.
- Performed comprehensive assessments, medication reconciliation, IV therapy, wound care, catheter management, tracheostomy care, enteral feeding, ostomy care, and chronic disease management.
- Coordinated multidisciplinary care with physicians, therapists, and community providers to ensure compliance with CMS, Medicare, and HIPAA standards.
- Educated patients and caregivers on effective disease management and medication adherence to improve health literacy and safety.
Education
Basic Life Support (BLS) -
American Heart Association
Associate Degree in Nursing -
Galen College of Nursing
Houston, TX 06.2024 - 12.2025
Associate Degree in Nursing -
Florida College of Health Sciences
NHA Certified Phlebotomy Technician -
Smithwood Medical Institute
Licensed Vocational Nursing -
AMG School of LVN
Brooklyn, NY 01.2012 - 06.2014
Skills
- Case Management
- Care Coordination
- Clinical Auditing
- Quality Assurance
- Quality Improvement
- Medical Necessity Review
- Documentation Integrity
- OASIS Review
- Regulatory Compliance
- Compliance management
- Medicare regulations
- HIPAA Compliance
- EMR/EHR
- Homecare software
- Provider Collaboration
- Data Analysis
- Workflow Improvement
- Patient Education
- Health Management
- Team Leadership
- Patient Advocacy
- Documentation review
Personal Information
Title: LVN
Key Career Achievements
Title: LVN
Timeline
Clinical Case Manager
Star Home Health
01.2025 - Current
Associate Degree in Nursing -
Galen College of Nursing
06.2024 - 12.2025
Clinical Case Manager
Interim Healthcare
01.2024 - 01.2025
Clinical Manager
Nurturing Home Healthcare
01.2023 - 01.2024
Clinical Manager / Assistant Director of Nursing
Nitomek Healthcare Services
01.2021 - 01.2023
Licensed Vocational Nurse
Nitomek Healthcare Services • United America Home Health • Prana Health Solutions • Silver Spring Healthcare Services
01.2014 - 01.2021
Licensed Vocational Nursing -
AMG School of LVN
01.2012 - 06.2014
Basic Life Support (BLS) -
American Heart Association
Associate Degree in Nursing -
Florida College of Health Sciences
NHA Certified Phlebotomy Technician -
Smithwood Medical Institute