IRENE ALVAREZ
Miami
Summary
Accomplished Licensed Clinical Social Worker with over 15 years of experience in behavioral health, clinical operations, and executive leadership. Expertise in program development, quality assurance, and interdisciplinary team management. Proven ability to develop and sustain high-quality services across multiple sites while ensuring compliance with Medicaid, COA, and state regulations. Bilingual in English and Spanish, with a deep commitment to serving diverse and vulnerable populations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Vice President of Florida Clinical Programs
Cayuga Centers
Miami
10.2023 - Current
- Serve as an in-house licensed clinical expert overseeing regional behavioral health services across Florida hubs, including Miami, Palm Beach, Broward, and the Treasure Coast.
- Lead and supervise clinical supervisors to ensure high-quality service delivery provided by therapists in the community, home, and school-based settings.
- Ensure fidelity and sustainability of evidence-based and research-informed programs.
- Direct quality assurance efforts and regulatory compliance initiatives.
- Build and manage relationships with state agencies, CBCs, and Medicaid MCOs.
Director of Clinical Services
Cayuga Centers and Institute for Child and Family Health, Inc.
Miami
08.2016 - 10.2023
- Developed and monitored operational systems for clinics to ensure quality service provision, and Medicaid/funder compliance.
- Supervised program coordinators and clinical staff, and oversaw hiring and onboarding in collaboration with HR.
- Participated in budget development, policy creation, and grant-writing initiatives.
- Led workflow management from referral to service delivery.
Utilization Review Clinician
Beacon Health Options
Miami
06.2015 - 08.2016
- Conducted telephonic reviews for inpatient mental health, and substance abuse treatment authorizations.
- Determined medical necessity and level of care; collaborated with physician advisors.
- Identified and reported quality-of-care issues.
Director of Clinical Services
CHARLEE of Dade County, Inc.
Miami
05.2009 - 06.2015
- Managed mental health programs in the foster care agency, including residential and prevention services.
- Supervised clinical staff and case managers; ensured compliance with contracts and fiscal policies.
- Monitored clinical documentation standards, and billing/revenue tracking.
Clinical Manager
PsychSolutions, Inc.
Miami
07.2007 - 04.2009
- Supervised 15+ therapists, approved documentation, and provided performance improvement reviews.
- Oversaw mental health services in juvenile detention centers.
- Reviewed and conducted clinical assessments.
Clinical Coordinator
CHARLEE of Dade County, Inc.
Miami
07.2004 - 07.2007
- Managed therapy services for foster children in group homes, and led multidisciplinary team meetings.
- Supervised interns and therapists; ensured compliance with Medicaid and Behavioral Health Overlay Services.
Therapist
CHARLEE of Dade County, Inc.
Miami
09.2000 - 07.2004
- Provided individual and group therapy; completed Medicaid-required documentation.
- Conducted therapeutic family visits and coordinated with legal and court systems.
Education
Master of Social Work -
Florida International Univeristy
Miami, FloridaBachelor of Science - Social Work
Florida State University
Tallahassee, FloridaSkills
- Program Development and Implementation
- Continuous Quality Improvement (CQI)
- Regulatory compliance and Medicaid standards
- Strategic Planning and Budget Oversight
- Interdisciplinary Team Leadership
- Grant Writing and Fund Development
- Adaptable and flexible
- Stakeholder engagement
Certification
- Licensed Clinical Social Worker (LCSW), Florida
- Qualified Supervisor, Clinical Social Work
Languages
- English
- Spanish
Timeline
Vice President of Florida Clinical Programs
Cayuga Centers
10.2023 - Current
Director of Clinical Services
Cayuga Centers and Institute for Child and Family Health, Inc.
08.2016 - 10.2023
Utilization Review Clinician
Beacon Health Options
06.2015 - 08.2016
Director of Clinical Services
CHARLEE of Dade County, Inc.
05.2009 - 06.2015
Clinical Manager
PsychSolutions, Inc.
07.2007 - 04.2009
Clinical Coordinator
CHARLEE of Dade County, Inc.
07.2004 - 07.2007
Therapist
CHARLEE of Dade County, Inc.
09.2000 - 07.2004
Master of Social Work -
Florida International Univeristy
Bachelor of Science - Social Work
Florida State University
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