Irene Barrios
2475 S. Citrus View Ave.,CA
Summary
Compassionate and adaptable professional with experience at IHSS In Home Support Services, excelling in client care and health monitoring. Proven critical thinking and interpersonal communication skills enhance service delivery. Recognized for maintaining a safe environment and effectively managing schedules, ensuring clients receive the support they need.
Experience on Front office: Answer Phone calls, sign in patients,
fill out paperwork, and help with other isues.
Overview
14
14
years of professional experience
Work History
IHSS Care Provider
IHSS In Home Support Services
02.2016 - 11.2023
- Provided compassionate personal care and assistance with daily living activities.
- Assisted clients with mobility and transportation to appointments and community activities.
- Monitored client health status and reported changes to healthcare professionals.
- Maintained a safe and clean living environment for clients at all times.
- Supported clients in managing medications according to prescribed schedules.
Call Center Representative
LA Care Health
01.2010 - 02.2016
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Managed multiple calls simultaneously while maintaining professionalism and accuracy.
- Documented customer interactions in CRM system for future reference and follow-up.
- Collaborated with team members to enhance service delivery and streamline processes.
Duarte Promise
AmeriCorps NCCC (City of Durate)
08.2013 - 09.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Skills
- Critical thinking
- Adaptable approach
- Interpersonal communication
- Client documentation
- First aid and safety
- Schedule management
Languages
Spanish
Native or Bilingual
Timeline
IHSS Care Provider
IHSS In Home Support Services
02.2016 - 11.2023
Duarte Promise
AmeriCorps NCCC (City of Durate)
08.2013 - 09.2015
Call Center Representative
LA Care Health
01.2010 - 02.2016