Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Irene Castellanos

El Mirage,AZ

Summary

I am knowledgeable and dedicated customer service professional with experience. Great team player with outgoing, positive demeanor and good multi tasking skills. Eager to maintain customers or patients satisfaction and contribute to company success. Able to make and keep relationships with patients or customers for the company.

Overview

2
2
years of professional experience

Work History

CSR

Modivcare
01.2022 - 04.2022
  • Answered highly incoming phone calls and resolving any issues the patients had
  • Helped patients schedule appointments and look over their insurance benefits
  • Deescalated patients and helped patients solve their issues

Retail Sales Associate

The Children's Place
05.2021 - 08.2021
  • Provided great customer service and addressed any customer concerns
  • Recommended the customers our product that was for them
  • Made sure the store was cleaned, stocked up with our product, and organized
  • Ran the register and checked the customers out and recommended them on using any coupons or points they had available

Retail Sales Associate

Ross Dress For Less
06.2020 - 05.2021
  • Unloaded boxes of our product and made sure the new product were on the shelves after unloading the boxes
  • Made sure the products were in its right place and organize, clean and not broken or damaged.
  • Helped customers find what they were looking for

Education

Skills

  • Cash Handling
  • Cashiering
  • Cleaning Experience
  • Packaging
  • Shipping & Receiving
  • Merchandising
  • Sales
  • Load & Unload
  • Retail Sales
  • Warehouse experience

Languages

Spanish
Native or Bilingual

Timeline

CSR

Modivcare
01.2022 - 04.2022

Retail Sales Associate

The Children's Place
05.2021 - 08.2021

Retail Sales Associate

Ross Dress For Less
06.2020 - 05.2021

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Irene Castellanos