Irene Cazares

• Managed referrals to healthcare providers and community resources effectively.
• Conducted interviews to collect health history, vital signs, and current medical concerns.
• Contacted pharmacies for submission and refills of patients' prescriptions.
• Documented notes during patient visits to maintain accurate records.
• Maintained confidentiality while adhering to professional ethics and standards.
• Compiled and submitted comprehensive case reports to supervisors as required.
• Maintained accurate case records in compliance with agency guidelines.
• Participated in regular team meetings and in-house training sessions to enhance group effectiveness.
• Assisted individuals with eligibility for available benefits to improve access to services.
• Engaged in professional development activities to refine case management practices.

• Executed business-to-business sales strategies to acquire new customers.
• Enhanced customer retention through proactive engagement and support.
• Reviewed orders for accuracy and timely processing.
• Coordinated shipping logistics to ensure prompt delivery of products.
• Managed time efficiently to complete tasks within established deadlines.
• Operated a home office environment to maintain productivity and organization.

Adhered to HIPAA regulations for safeguarding confidential patient information consistently.

Managed patient flow by answering phones, scheduling appointments, and greeting visitors professionally.

Organized patient charts prior to clinic sessions to ensure readiness.

• Maintained clean examination rooms, ensuring they were stocked with necessary supplies.
• Documented notes during patient visits to maintain accurate records.
• Contacted pharmacies for submission and refills of patients' prescriptions.
• Conducted interviews to collect health history, vital signs, and current medical concerns.
• Operated electrocardiogram (EKG) equipment for diagnostic testing.