Summary
Overview
Work History
Education
Timeline
Generic

Irene Gonzalez

Downey,CA

Summary

Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

2026
2026
years of professional experience

Work History

Refund Cashier

Costco
  • Processed customer transactions efficiently, ensuring accurate cash handling and customer satisfaction.
  • Improved checkout speed by maintaining an organized workspace and familiarity with products.
  • Assisted customers with product inquiries, enhancing their shopping experience.
  • Maintained cleanliness of checkout area, contributing to overall store appearance.

Front End Associate

Costco

Team Lead

Advantage Solutions Marketing
07.2024 - Current

Purchase supplies and food iteam for the employee food demos events preparation.set up events and break down events clean storage room and wash supplies and organize cook food and be ready to display.

Membership Refund Dept

Costco
03.2010 - 12.2018
  • Boosted membership sign-up rates by highlighting advantages across multiple platforms.
  • Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
  • Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
  • Trained new staff members on membership processes, systems, and best practices, ensuring a seamless transition and consistent service quality for members.

Education

High Scgool Diploma -

Downey High School
Downey, CA

Timeline

Team Lead

Advantage Solutions Marketing
07.2024 - Current

Membership Refund Dept

Costco
03.2010 - 12.2018

Refund Cashier

Costco

Front End Associate

Costco

High Scgool Diploma -

Downey High School
Irene Gonzalez