Irene Diaz
Tucson,AZ
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Uber Eats
San Diego
03.2023 - Current
- Loaded, secured, and unloaded orders in a safe and timely manner.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Reported delays and accidents to stations using telephones or two-way radios.
- Contacted customers prior to delivery to coordinate delivery times.
- Notified customers of delays to decrease calls to support.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Utilized GPS and maps for efficient route planning.
Security Guard
Elite security and staffing
San Iego
11.2022 - 02.2025
- Patrolled premises
- monitored surveillance systems
- responded to emergencies and provided assistance
- maintained order and deterred criminal behavior
Traffic Controller
Elite security and staffing
San Diego
11.2022 - 02.2025
- Monitored and coordinated traffic during power outages and emergencies.
- Directed pedestrians across busy streets and around construction sites.
- Implemented strategies designed to reduce congestion during peak hours such as staggered shift schedules or alternative routing options.
- Developed solutions to enhance vehicular flow and safety by analyzing traffic data.
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
Education
Mount Miguel
Spring Valley, CASkills
- Route optimization
- Load management
- Delivery scheduling
- Customer communication
- Traffic navigation
- Safety compliance
- Customer service
- Cash handling
- Point of sale
- Conflict resolution
- Problem solving
- Data entry
- Payment processing
- Multitasking capacity
- Security monitoring
- Refund handling
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Delivery Driver
Uber Eats
03.2023 - Current
Security Guard
Elite security and staffing
11.2022 - 02.2025
Traffic Controller
Elite security and staffing
11.2022 - 02.2025
Mount Miguel
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