Dynamic CEO with a proven track record at Old School New Styles Barber Shop, driving substantial growth through strategic decision-making and operational excellence. Cultivated strong partnerships and enhanced brand reputation, while fostering a positive work culture that boosted employee satisfaction. Adept at customer focus and strategic visioning, ensuring lasting business success.
Overview
24
24
years of professional experience
Work History
CEO
Old School New Styles Barber Shop
Rio Rancho, NM
12.2014 - Current
Achieved company growth by implementing strategic plans and streamlining operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Fostered strong relationships with industry partners to expand business opportunities.
Consumer & Small Business Customer Service
Bank of America
Rio Rancho, NM
02.2003 - 03.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Nursing Home Worker
Life Care Center
2490 International Vir. Colorado Springs CO 80910
05.2001 - 11.2002
Provided compassionate care to residents, ensuring comfort and safety in daily activities.
Assisted nursing staff with medication administration and monitoring vital signs.
Implemented daily activity programs to enhance resident engagement and well-being.
Trained new staff on protocols and best practices for resident care.
Coordinated with multidisciplinary teams to develop individual care plans for residents.
Streamlined documentation processes, improving accuracy of resident health records.
Collaborated with healthcare professionals to develop and implement personalized care plans, improving patient outcomes.
Facilitated therapeutic activities, contributing to residents' cognitive and emotional well-being.
Prevented cross-contamination by cleaning and sterilizing equipment.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Education
High School Diploma -
Del Norte High School
Albuquerque, NM
Skills
Strategic decision making
Operational excellence
Customer focus
Strategic visioning
Accomplishments
Supervised team of [Number] staff members.
Resolved product issue through consumer testing.
Documented and resolved [Issue] which led to [Results].
Collaborated with team of [Number] in the development of [Project name].
Achieved [Result] through effectively helping with [Task].
Timeline
CEO
Old School New Styles Barber Shop
12.2014 - Current
Consumer & Small Business Customer Service
Bank of America
02.2003 - 03.2023
Nursing Home Worker
Life Care Center
05.2001 - 11.2002
High School Diploma -
Del Norte High School
Small Business Award
The Lieutenant Governor of the state of New Mexico recognition and acknowledgment to Irene Leaton. For important contributions to the economic well-being of Rio Rancho