Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Irene Mahoney

Plantation,FL

Summary

Accomplished and highly dedicated Specialty Pharmacy Coordinator, HIV Test Counselor, and Pharmacy Technician with over 17 years of experience delivering high-impact pharmacy support across specialty clinics, hospitals, retail, mail-order, and 340B programs. Recognized for seamlessly integrating clinical knowledge with operational excellence to improve patient access, drive medication adherence, and elevate quality of care—especially within underserved and high-risk populations. Exceptional at coordinating multidisciplinary care, navigating complex insurance landscapes, and mentoring pharmacy teams to exceed performance standards. Passionate about advancing health equity through culturally competent care, education, and leadership that makes a measurable difference in both individual lives and community outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Pharmacy Care Coordinator

Midway Specialty Care Center
05.2022 - Current
  • Coordinate end-to-end care for patients on specialty medications by placing orders, processing refills, and managing complex prescription workflows.
  • Accurately place and track specialty drug orders using EMR systems including Epic , eClinicalWorks (eCW) , and PioneerRx , ensuring timely delivery and adherence to protocols.
  • Verify insurance benefits, initiate and follow up on prior authorizations, and assist patients in securing co-pay assistance or enrollment in patient assistance programs.
  • Educate patients on proper medication usage, injection techniques, side effect management, and the importance of adherence to prescribed therapies.
  • Act as a liaison between patients, specialty pharmacies, healthcare providers, and insurance companies to facilitate communication and prevent treatment interruptions.
  • Monitor prescription refill schedules and proactively address barriers to medication access, including financial or logistical challenges.
  • Maintain accurate and timely documentation of all patient interactions and interventions within EMR platforms.
  • Collaborate with interdisciplinary teams to support continuity of care and positive clinical outcomes for patients on specialty medications.

Pharmacy Technician 3

Westside Regional Hospital
09.2020 - 01.2024
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Runner 1-2 , I work as PX1 -2.
  • Fill Automatic dispensing machine
  • Clean the IV room
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • IV system i work on is Dosages

Pharmacy technicians

Memorial Regional Hospital
12.2010
  • 340B Pharmacy TrainedReceive written prescription or refill requests and verify that information is complete and accurate.
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Supply and monitor robotic machines that dispense medicine into containers and label the containers.
  • Prepacked bulk medicines, fill bottles with prescribed medications, and type and affix labels.
  • Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
  • Operate cash registers to accept payment from customers.
  • Price stock and mark items for sale.
  • Answer telephones, responding to questions or requests.
  • Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

Specialty Pharmacy Technician

State Of Florida
03.2020 - 09.2020
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality to High risk patients.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Counted, measured, and compounded medications following standard procedures.

Pharmacy Technician Supervisor

Baileys Pharmacy
10.2018 - 03.2020
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, Fill bingo and compounded medications following standard procedures.
  • Train all new hire Pharmacy Technicians.
  • Calculated orders, Market to nursing homes to use DME for all their DME needs

Medical Assistant/Pharmacy Technician

Dr Martin Hale Orthopedic
06.2014 - 07.2016
  • Assist in examination and treatment of patients under the direction of a physician.
  • Interviews patients, Measure vital signs , pulse rate ,blood pressure, weight, height and record information on patients charts.
  • May be required to draw blood samples from patients and prepare specimen for laboratory analysis.
  • Prepare exam rooms.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers.
  • Processed incoming drug orders.

Pharmacy Technician Trainer

Goodlife Pharmacy
12.2013 - 07.2014
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

Pharmacy Technician

Walgreens Pharmacy
08.2005 - 01.2010
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.

Education

Bachelor of Science - Biomedical Sciences

Miami Dade College
Miami, FL
06.2027

Skills

  • Drug calculations, sterile compounding, Chemo and non-chemo admixing, and Compliance with USP 797 standards
  • Hospital drug distribution, including Accurately filling floor stock and Pyxis Stock, filling and restocking
  • Delivering medications, and IVs to Nursing units
  • Unit dose packaging of oral and IV Medications
  • Work under the direct supervision of Pharmacists or independently
  • Im a Social butterfly I have excellent communication skills Team Player
  • Certified phlebotomist Basic Ekg training
  • Certified CPR/AED/FirstAid Training
  • Pharmaceutical
  • Medical Terminology
  • Customer services answering multiple Lines Medication Inventory Management Medical and
  • Medicare, Medicaid, and DME Insurance
  • Claims
  • Vital signs & Lab results
  • FDA Compliance
  • Type 90wpm
  • Compound Troche, capsules, suspensions, suppositories, Hrt
  • Filled Bingo cards
  • Client-Centered Counseling
  • Sexual Health
  • HIV/STD Screenings
  • Health Promotion
  • HIV Testing
  • Patient Interaction
  • Individualized Care Plans

Certification

  • Certified HIV Test Counselor
  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Care Coordinator

Midway Specialty Care Center
05.2022 - Current

Pharmacy Technician 3

Westside Regional Hospital
09.2020 - 01.2024

Specialty Pharmacy Technician

State Of Florida
03.2020 - 09.2020

Pharmacy Technician Supervisor

Baileys Pharmacy
10.2018 - 03.2020

Medical Assistant/Pharmacy Technician

Dr Martin Hale Orthopedic
06.2014 - 07.2016

Pharmacy Technician Trainer

Goodlife Pharmacy
12.2013 - 07.2014

Pharmacy technicians

Memorial Regional Hospital
12.2010

Pharmacy Technician

Walgreens Pharmacy
08.2005 - 01.2010

Bachelor of Science - Biomedical Sciences

Miami Dade College

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Irene Mahoney