IRENE MORAA MOKUA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Public Health Programs Manager
Village Hopecore International
03.2022 - 12.2024
- Developed a strong organizational culture that was client centered, focused on employee engagement, collaboration, and continuous learning opportunities.
- Designed and implemented innovative and client centered programs. I successfully designed and implemented a vision program that led to screening of 61000 school going children for various eye problems and free treatment of 1953 of them including free eye glasses, free eye surgeries and follow ups
- Managed an annual budget of $300000 for various departmental programs and projects including Maternal Child Health (MCH) programs, Vision for school project, Water Hygiene & Sanitation (WaSH), school based mobile health clinics, Malaria, Community Health using Community Health Promoters, Youth Centre.
- Controlled costs to keep the organization operating within budget and maximize impact.
- Worked with Human Resource Manager to coordinate recruitment efforts to attract top talent.
- Conducted performance evaluations to identify areas for employee growth.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Coordinated training and certification of 795 Community Health Promoters on both basic and technical modules to increase their skill, enhance delivery and promote positive community outcomes.
- Developed comprehensive risk management plan by developing and updating risk register, minimizing potential disruptions to organizational operations.
- Fostered partnerships with peer non-profits, the local government and the national government, enhancing organization's reputation and creating new opportunities through collaborations.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Established team priorities, maintained schedules and monitored performance.
- Oversaw expansion of our programs to 2 additional subcounties of Tharaka Nithi County
Cinical Coordinator
Village Hopecore International
05.2018 - 02.2022
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Developed staff schedules to ensure adequate coverage and maintain high service quality.
- Coordinated continuing education opportunities for staff members to stay current on industry advancements and best practices.
- Conducted regular performance assessments and provided constructive feedback to staff members, promoting high-quality service delivery.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Implemented new policies and educated staff on changes.
- Engaged with patients and families to clarify treatment procedures and address inquiries.
- Resolved patient care issues through collaborative discussions with the healthcare team.
- Developed strong relationships with community partners including community health promoters to enhance support services available for patients beyond the clinical setting. Community health promoters conduct home visits, educate clients within the homes, identify and refer sick clients to hospitals and conduct community based follow up to promote adherence to treatment plans.
- Partnered with the community health program coordinator to train and certify community health promoters.
- Facilitated community health fairs to increase awareness and access to preventive care services, strengthening community relations.
- Managed resource allocation to optimize patient care while adhering to budgetary constraints.
- Maintain inventory at the clinic to ensure accountability and reduce on stock outs through timely reporting of stocks
- Presented clinical data to stakeholders including the government to inform strategic decision-making.
Community Health Nurse
Village HopeCore International
03.2016 - 04.2018
- Delivered immunizations for children under five years and made follow up on defaulting cases
- Conducted screenings in markets, churches, schools and other public areas to prevent disease outbreaks in the community, identify chronic conditions such as hypertension and diabetes in the community.
- Implemented health education programs to increase community awareness of preventive care.
- Conducted home visits to assess patient health needs and develop personalized care plans.
- Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyles.
- Participated in ongoing professional development and training opportunities to stay abreast of best practices and emerging trends in community health nursing.
- Conducted assessments of social determinants of health impacting patient wellbeing and factored these into holistic care approaches designed around each individual''s unique circumstances.
- Evaluated patient histories, complaints, and current symptoms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Documented treatments delivered, medications administered and follow-up care.
- Worked as a Trainer of Trainees (ToT) to train staff, school health teachers and Community Health promoters
Kenya Registered Nurse
Nairobi West Hospital
04.2015 - 03.2016
- Provided direct patient care, including wound care and vital sign monitoring, to promote healing and recovery.
- Operated infusion pumps to deliver intravenous therapies, ensuring patient safety and comfort.
- Performed emergency response procedures, including CPR and airway management, to stabilize patients.
- Educated patients and families on health management and post-discharge care, improving adherence to treatment plans.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Kenya Registered Nurse, Surgical
Nairobi West Hospital
04.2014 - 03.2015
- Provided direct patient care, including wound care and vital sign monitoring, to promote healing and recovery.
- Educated patients and families on health management and post-discharge care, improving adherence to treatment plans.
- Performed emergency response procedures, including CPR and airway management, to stabilize patients.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Volunteer Youth Peer Provider (YPP)
Village HopeCore International
12.2012 - 07.2014
- Established school based health clubs.
- Trained, certified and mentored school based health club student leaders.
- Delivered health education to students in two subcounties of Tharaka Nithi County. The education ranged from Water Hygient & Sanitation (WaSH), Sexual Reproductive Health & Rights (SRHR), Drugs and Substance Abuse, among others.
- Provided reports for my activities with the health clubs and schools.
Education
Kenya Registered Community Health Nursing - Nursing
Clive Irvine College of Nursing
Chogoria, Kenya08-2014
Kenya Certificate of Secondary Education -
Nasokol Girls High School
Kapenguria, Kenya11-2009
Kenya Certificate of Primary Education -
All Saints Academy
Kitale, Kenya11-2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Task delegation
- Project management
- Schedule preparation
- Performance evaluations
- Key performance indicators
Accomplishments
Successfully designed and implemented a vision for school project across 4 subcounties of Tharaka Nithi County that led to screening of all the 61000 learners in primary and secondary schools for eye problems, treating 1953 of them including free surgeries at various hospitals in Kenya and provision of eye glasses.
Successfully trained and certified 795 Community Health Promoters across Tharaka Nithi County with both basic and technical module trainings.
Collaborated with Tharaka Nithi County Department of Health services to conduct annual Tuberculosis screenings, refer positive to health facilities for care and conduct follow ups using Community Health Promoters
Certification
- January 2023: Certificate in Monitoring and evaluation from University of Washington (UoW)
- September 2022: Certificate in Project management from University of Washington
- June 2022: Certificate in Fundamentals of global health research from University of Washington
- June 2022: Certificate in Leadership and management in health from University of Washington
- March 2022: Certificate in First Aid from Kenya Red Cross Society
- April 2021: Certificate in Basic Life Support from Kenya Redcross Society.
- April 2021: Certificate in Counseling psychology from Indepth Research services
- March 2021: Certificate in Basic maternal obstetric care training. Conducted by Tharaka Nithi County Department of Health services.
- March 2021: Certificate in Child protection. Conducted by Department of Child Services.
- November 2019: Certificate in Leadership and management skills by Indepth Research Services.
- August 2018: Certificate in Human Resource Management by Knowledge Resource Center.
- September 2017: Certificate in Occupation of health and safety.
- September 2017: Vitamin A supplementation and deworming training by vitamin Angels.
- April-May 2017: HIV testing and Counseling training by LVCT (NASCOP accredited).
- June 2014: Rapid response initiative in Family Planning.
- October 2013: Rapid response initiative in HIV/AIDS.
- December 2012: Adolescent sexual reproductive health.
- November-December 2009: Computer packages: MS word, MS access, MS excel, MS power point, internet and emailing at Egerton University, Njoro.
- Covid 19 Management Training
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Public Health Programs Manager
Village Hopecore International
03.2022 - 12.2024
Cinical Coordinator
Village Hopecore International
05.2018 - 02.2022
Community Health Nurse
Village HopeCore International
03.2016 - 04.2018
Kenya Registered Nurse
Nairobi West Hospital
04.2015 - 03.2016
Kenya Registered Nurse, Surgical
Nairobi West Hospital
04.2014 - 03.2015
Volunteer Youth Peer Provider (YPP)
Village HopeCore International
12.2012 - 07.2014
Kenya Registered Community Health Nursing - Nursing
Clive Irvine College of Nursing
Kenya Certificate of Secondary Education -
Nasokol Girls High School
Kenya Certificate of Primary Education -
All Saints Academy
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