Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Irene Navarro

La Mirada

Summary

Dynamic logistics professional with expertise in dispatch software and transportation coordination, honed at MGA. Proven ability to optimize load management and enhance driver efficiency while maintaining a positive customer service approach. Skilled in logistics planning, demonstrating a commitment to operational excellence and effective communication in high-pressure environments.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dispatch Logistics

MGA
Hesperia, CA
01.2023 - 12.2024

Check what ports were open that day and what cargo containers each port was taking for the day . Check in with truck drivers down the list to see who was working that day . Get loads ready by date and time oldest loads out first this way no fees accumulated or any load that needed priority first from emails received . Set up each driver with load via phone application and pre-gate the load for the time driver arrived to port. Make sure the loads dues are paid and that drivers port entries are up to date and paid. Call port with any issues drivers have while picking up load. Give drivers a return load to the nearest destination to their home to end the day. Data entry on a log all loads for the day .

Cashier

Home Depot
Los Angeles
02.2020 - 08.2022
  • Promptly attended to customer concerns from entry.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Checked inside buckets for smaller items and sizes of nails and screws, considering price variations.
  • Maintained a constructive and optimistic outlook in challenging environments.
  • Exhibited consistent friendliness and ease of engagement.

Education

Diploma -

La Mirada High School
La Mirada, CA
07.2007

Skills

  • Dispatch Software Knowledge
  • Authority dispatch
  • Logistics and transportation coordination
  • Contract logistics center expert
  • Logistics support services
  • Logistics planning and coordination
  • Customer service
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Order taking
  • Payment processing
  • Product knowledge

Certification

Food preparation certification

Languages

Spanish
Native or Bilingual

Timeline

Dispatch Logistics

MGA
01.2023 - 12.2024

Cashier

Home Depot
02.2020 - 08.2022

Diploma -

La Mirada High School
Irene Navarro