Irene Rodriguez
Norwalk,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Credit Assistant
S & J Suppy Co., Inc.
Santa Fe Springs, CA
02.2022 - 11.2024
- Uploaded completed applications to appropriate credit system.
- Delivered diverse departmental administrative support to personnel.
- Expedited turnaround times for critical reports such as releases.
- Optimized internal communication channels by regularly updating management on the status of key accounts, highlighting areas requiring attention or intervention.
- Strengthened relationships with clients through exceptional customer service skills, fostering trust and loyalty among existing clientele.
- Contributed to efficient workflow management by prioritizing tasks based on urgency and importance, ensuring deadlines were consistently met.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Handled various accounting transactions such as bank deposit, posting checks to accounts, ran reports and credit card transactions.
- Created credit memos for all customer returns.
Office Assistant
Transitional Assistance Department
Fontana, CA
12.2019 - 02.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Processed incoming and outgoing mail and packages according to established procedures.
Office Assistant
Arrowhead Regional Medical Center
Colton, CA
08.2019 - 12.2019
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Organized new employee orientation schedules for new hires and badges for proper access.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Education
High School Diploma -
Ganesha High School
Pomona, CA01-1998
Skills
- Credit verification
- Credit policy development
- Fast learner
- Customer service
- Problem-solving abilities
- Multitasking Abilities
Timeline
Credit Assistant
S & J Suppy Co., Inc.
02.2022 - 11.2024
Office Assistant
Transitional Assistance Department
12.2019 - 02.2022
Office Assistant
Arrowhead Regional Medical Center
08.2019 - 12.2019
High School Diploma -
Ganesha High School