Irene Smith
Maricopa,AZ
Summary
Highly efficient Crew Memeber well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Crew Member
McDonald's
10.2023 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Temp Worker
Ak-Chin Community
07.2016 - Current
- On Call For Departments in the community.
- Sub teacher for preschoolers.
- Serving at the elderly center.
- Answering phone calls for all departments in the community as a secretary.
- Custodial work within the community.
- Worked fast to complete tasks and meet daily deadlines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and procedures to complete assigned tasks.
- Performed general housekeeping and cleaning tasks.
Cook 1
Harrahs Casino And Resort
10.2022 - 10.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Counter
Barros Pizza
01.2022 - 04.2022
- Maintained stock and replenished workstation products.
- Warmly welcomed customers upon approaching counter and placing orders.
- Professionally answered telephones and responded to customer inquiries.
- Performed arithmetic functions handling cash, close checks and balance register.
- Delivered outstanding hospitality and excellent customer service to [Number] patrons daily.
Education
High School Diploma -
Ira H Hayes High School
985 Preschool Rd , Bapchule Az 85121Skills
- Customer Engagement
- Customer Service
- Drive-Thru Operations
- Health Code Compliance
- Positive Company Representation
Timeline
Crew Member
McDonald's
10.2023 - Current
Cook 1
Harrahs Casino And Resort
10.2022 - 10.2022
Counter
Barros Pizza
01.2022 - 04.2022
Temp Worker
Ak-Chin Community
07.2016 - Current
High School Diploma -
Ira H Hayes High School
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