Stephanie Thomas
Crown Point,IN
Summary
With a solid foundation as an LPN, my career has progressively advanced since joining Extended Care Centers in 2007. I have demonstrated exceptional communication skills, a team-player mentality, and unwavering reliability. Recognized for my value, I was promoted to the role of Medical Nurse and later took on the responsibilities of a Medicare Nurse/Marketing Nurse Liaison. Throughout my journey, I have gained extensive experience in effectively interacting with residents, administration, doctors, and family members. Alongside my LPN license, I have obtained a certificate in World Wounds, which has provided me with a comprehensive understanding of medical terminology and complex situations. Driven by a strong passion for customer service, empathy, precision, and ethical conduct, I am committed to delivering exceptional care and upholding the highest standards of professionalism.
Overview
18
18
years of professional experience
Work History
Heath-Case Manager
Molina Healthcare
12.2023 - Current
- Works with members, providers and multidisciplinary team members with high need potential
- Responsible for initial Care Plans and updates
- Monitoring homemaker and Emergency Home response system hours, as well as other service needs hours
- Meeting with members and families minimal2-3 months
- Educational resource for members
Internal Clinical Liaison
RML Specialty Hospital
03.2016 - 11.2023
- Ensure that consistent pre-admission clinical evaluation is completed and necessity for LTAC level of care is evidenced and documented
- Utilizing my clinical knowledge to review admissions for all levels of care including ICD-9 codes, Medicaid pending process as well as some knowledge with commercial experience, medicaid and medicare verification
- Knowledge with MCG/Interqual guldlines
Charge Nurse
Grove of LaGrange
02.2013 - 08.2023
- I am the charge nurse on the memory care unit, medication administration, oversee cna assignments, G-tube administration, communication with resident's and families
Medical Nurse
Chateau Center
02.2007 - 01.2016
- Manage care of all short term or long term rehabilitation residents, review potential admissions
- Audit new admissions residents, obtain medicare certifications, tour potential residents, oversees weekly medicare meetings, participate in mds care plan meetings; Assure post hospital discharge follow-up appointments, directly assist infectious disease consulting physician, provide constant communication with residents and family members, track1st and2nd step mantoux, and assist marketing director for potential admissions
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
- Strategic planning
- Relationship building
- Documentation and reporting
- Goal setting
- Task delegation
- Staff management
- Operations management
- Cross-functional teamwork
- Customer relationship management (CRM)
- Performance management
- Policy implementation
- Conflict resolution
- Workforce management
- Computer skills
- Teamwork and collaboration
- Effective communication
- Problem resolution
Hobbies and Interests
I enjoy participating in American Lung Association "Climb for Air" fundraiser once a year, it is rewarding and Im doing it for a amazing cause
Timeline
Heath-Case Manager
Molina Healthcare
12.2023 - Current
Internal Clinical Liaison
RML Specialty Hospital
03.2016 - 11.2023
Charge Nurse
Grove of LaGrange
02.2013 - 08.2023
Medical Nurse
Chateau Center
02.2007 - 01.2016
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