IRENE VARGAS

· Compassionate Dementia Care & Emotional Support: Provided hands-on, patient centered care for an older adult with dementia in a home setting, prioritizing emotional safety, comfort, and dignity. Built trust by listening attentively, offering reassurance during episodes of confusion, and creating a calm, supportive presence that helped the patient feel heard and secure.

· Daily Living Assistance & Safety Focused Care: Assisted with activities of daily living including bathing, feeding, mobility support, and supervised walks, while maintaining strict infection control practices, fall prevention strategies, and continuous safety awareness to support both independence and well being.

· Family Communication & Care Coordination: Communicated consistently and effectively with family members to ensure continuity of care, patient safety, and respect for the patient’s needs and preferences, demonstrating empathy, professionalism, and accountability in all interactions.

• • Delivered respectful, high quality customer service in a fast paced environment
• • Assisted customers with problem solving and product selection requiring quick learning
• • Maintained professionalism under pressure while balancing multiple priorities
• • Collaborated with team members to ensure safety, efficiency, and positive outcomes