Summary
Overview
Work History
Education
Skills
Timeline
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Irene Monique Tovar

Lubbock,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

21
21
years of professional experience

Work History

Permanent Makeup Artist/ Fibroblast Technician

Skin Brows & Beauty by Irene
07.2021 - Current
  • Provided permanent makeup and skincare services.

Dispatcher/Customer Service Representative

Warren CAT
02.2017 - 07.2020
  • Managed call routing for parts, rental, service, and sales to designated departments within a heavy equipment organization.

Caregiver

Two Hearts Home Health
06.2015 - 06.2016
  • Assisted with bathing, toileting, hygiene, and tubal feeding.

Administrative Assistant/Caregiver

Kind Keepers
02.2014 - 02.2015
  • Utilized advanced software proficiency, conducted research, and ensured effective communication in daily operations.

Troubleshooting and Technical Support

Technical Support Assoc
08.2013 - 01.2014
  • Enhanced customer experience through technical guidance and account management.

Bookkeeper, Cashier, And Server

El Rey Del Taco
04.2004 - 10.2013
  • Bookkeeper, payroll, cashier, and server for family business.
  • Oversaw inventory, payroll, and money handling.

Troubleshooting Assistance, Technical Support, and Customer Service

Technical Support Assoc
11.2012 - 07.2013
  • Handled troubleshooting signal issues, bill reviews, and account modifications.

Customer Service Representative

Convergys
10.2008 - 02.2010
  • Handled account modifications, bill assessments, sales inquiries, and troubleshooting tasks.

Customer Service Rep

West Corp
04.2006 - 10.2007
  • Performed bill assessments, account updates, and sales activities for At&t wireless clients in a call center.

Education

Bachelor's - Nursing

Dona Ana Branch Community College
Anthony, NM
01.2011

Diploma - High School Diploma

Continental Academy
01.2005

Skills

  • Help Desk
  • Microsoft Office (8 years)
  • Typing (10 years)
  • Microsoft office/word
  • Customer service
  • Technical Support (5 years)
  • Bookkeeping (9 years)
  • Accounts Receivable
  • Communication and interpersonal skills
  • Multi- tasking
  • Research skills
  • Power point
  • Customer Service (8 years)
  • Attention to detail
  • Microsoft word (8 years)
  • Communication (8 years)
  • Call Center
  • Data entry
  • Microsoft excel (2 years)
  • CSR
  • Data Entry (9 years)
  • 45 WPM
  • Bookkeeping
  • Desktop Support
  • Telemarketing
  • Customer Care
  • Word processing
  • General office skills
  • Bilingual
  • Operating Systems
  • Software Troubleshooting
  • Microsoft Outlook
  • Cash Handling (8 years)
  • Administrative assistant (1 year)
  • Technical support
  • Excel
  • Windows

Timeline

Permanent Makeup Artist/ Fibroblast Technician

Skin Brows & Beauty by Irene
07.2021 - Current

Dispatcher/Customer Service Representative

Warren CAT
02.2017 - 07.2020

Caregiver

Two Hearts Home Health
06.2015 - 06.2016

Administrative Assistant/Caregiver

Kind Keepers
02.2014 - 02.2015

Troubleshooting and Technical Support

Technical Support Assoc
08.2013 - 01.2014

Troubleshooting Assistance, Technical Support, and Customer Service

Technical Support Assoc
11.2012 - 07.2013

Customer Service Representative

Convergys
10.2008 - 02.2010

Customer Service Rep

West Corp
04.2006 - 10.2007

Bookkeeper, Cashier, And Server

El Rey Del Taco
04.2004 - 10.2013

Bachelor's - Nursing

Dona Ana Branch Community College

Diploma - High School Diploma

Continental Academy
Irene Monique Tovar