Summary
Overview
Work History
Education
Skills
Timeline
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Ireny Zamora

Tampa,FL

Summary

Dynamic and dedicated professional with a strong background in customer service at McDonald's. Proven ability to enhance team efficiency and resolve issues effectively. Skilled in cash handling and maintaining workplace safety, while fostering a positive environment through clear communication and collaboration. Committed to delivering exceptional service and supporting team success.

Overview

3
3
years of professional experience

Work History

Team Member

Mcdonald’s
06.2024 - 10.2024
  • Assisted team members in daily operations and workflow tasks.
  • Learned and adhered to safety protocols and operational procedures.
  • Supported inventory management through organization and restocking efforts.
  • Engaged with customers to enhance service quality and satisfaction.
  • Operated equipment safely while maintaining cleanliness of work area.
  • Adapted quickly to new tasks and responsibilities as required by the team.
  • Contributed to a positive team environment through effective communication skills.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Team Member

Burger King
05.2024 - 07.2024
  • Collaborated with colleagues to streamline processes and improve efficiency.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.

Cashier

Publix
05.2022 - 08.2023
  • Operated cash register efficiently to process customer transactions and handle cash accurately.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Maintained clean and organized checkout area to enhance customer experience and operational efficiency.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Customer Service

Fuji Hibachi Express
09.2021 - 11.2022
  • Provided exceptional customer service through timely deliveries and professional communication.
  • Provided exceptional customer service, resolving dealer issues quickly and effectively.
  • Delivered exceptional customer service by addressing inquiries professionally and courteously.
  • Used excellent customer service skills in addressing passengers' needs.

Education

No Degree -

Leto High School
Tampa, FL

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Money handling
  • Computer skills
  • Heavy lifting
  • Creativity and innovation
  • Organizing work stations

Timeline

Team Member

Mcdonald’s
06.2024 - 10.2024

Team Member

Burger King
05.2024 - 07.2024

Cashier

Publix
05.2022 - 08.2023

Customer Service

Fuji Hibachi Express
09.2021 - 11.2022

No Degree -

Leto High School

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Ireny Zamora