Dynamic risk management professional with extensive experience at USAA, specializing in enterprise risk governance and compliance. Proven track record in risk data analysis and issue remediation, enhancing control environments and driving strategic initiatives. Adept at executive communication and cross-functional collaboration, delivering actionable insights to mitigate risks effectively.
Overview
33
33
years of professional experience
Work History
Business Risk & Controls Advisor Lead - Enterprise Risk Management
USAA
San Antonio, TX
01.2021 - Current
Identify and manage existing and emerging risks that stem from business activities. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Manage and drive solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments (RCSA), procedure governance, control design, new product controls and Third-Party Governance. Perform ongoing supervision and oversight of business controls and share knowledge with team members to evaluate the effectiveness of established business controls, risk assessments, issues management and board reporting.
Led assessments for Significant Risk Takers, collaborating with executives to evaluate risk profiles.
Oversaw management of External Risk events and operational losses, implementing strategies to mitigate impact.
Improved efficiency of Enterprise Common Process assessments and Common Controls, enhancing overall risk management.
- Lead for Business Impact Analysis (BIA) and worked with Enterprise Program team to modify and enhance BIA assessment.
Conducted risk data analysis, trend analysis, and metrics assessment, including creating and retiring multiple metrics across various business units.
- Identified opportunities to improve and strengthen control environment through actionable insights.
- Translated control deficiencies into action plans, providing recommendations to enhance governance practices in alignment with risk and compliance frameworks while partnering with stakeholders to drive improvements and assess impacts.
Guided project team through all phases of risk remediation, providing strategic advice to senior management on risk controls.
Risk Manager - Enterprise Risk Management
Preferred Mutual Insurance
New Berlin, NY
01.2016 - 01.2021
Head of Risk Management overseeing risk modeling, stress testing, scenario analysis development, CAT/property/casualty reinsurance placement, vendor risk management, business continuity/impact analysis, contract management, corporate insurance, and chairing the Cyber & Data Risk Committee and Critical Incident Response team.
Key Achievements/Responsibilities:
- Designed and implemented enterprise risk framework, including risk appetites, tolerances, assessments, key risk indicators, internal loss event tracking, targeted risk reviews, and centralized issues assessment tracking/mitigation to strengthen organizational risk management.
- Implemented risk identification, quantification, control effectiveness measurement framework and risk governance structure across the enterprise.
- Developed enterprise dashboards for business unit managers, senior leadership and board to assess tracking within enterprise tolerance levels.
- Developed enterprise assessment for RAROC and conducted capital adequacy and floor/headroom analysis to support informed decision-making.
- Created databases for measuring, monitoring, and centralizing risk data, including vendor risk assessments, contract management, issues tracking/remediation, and internal loss event assessments to enhance risk visibility.
AVP, Lead Enterprise Risk Manager - ERM
QBE Insurance
Philadelphia, PA
01.2015 - 01.2016
Implemented and directed enterprise risk management efforts, including collaboration with senior executives in risk strategy, risk governance, risk management, risk quantification and interdependencies in order to achieve desired company goals and results. Provided strategic direction and guidance to leadership team to protect organization by evaluating financial, operational, market and credit risk.
Key Achievements/Responsibilities:
- Collaborated with business units to develop, lead, and direct enterprise risk management framework consistent with organizational objectives and business processes, while integrating results for reporting to the Board, CEO, CRO, Audit Committee, Executive Committee, and Risk Management Committee.
- Collaborated with business units to develop and implement long-term risk management initiatives, sharing knowledge and conducting risk analyses to influence plans that reduced organizational exposure to loss.
- Developed methodologies for the assessment, analysis and management of risks, including development/refinement of risk appetite framework, development and reporting of KRIs, and modeling/quantification of key risks.
- Performed scenario analyses for future risks and communicated with key stakeholders to develop recommendations for risk mitigation and loss control, establishing a long-term approach to risk management.
- Coordinated with qa, qcr, mda, sox, and ia groups to oversee continuous improvement strategies and ensure effective risk management controls.
- Accountable for quantification of risk and risk capacity, as well as monitoring risk to recommend changes to the enterprise risk framework and assist with reporting requirement efforts for rating agencies and ORSA.
Led profit center by obtaining, analyzing, and translating data from multiple sources into useful business information for developing new products, customer retention, and competitive product pricing strategies.
Key Achievements/Responsibilities:
- Provided analysis of insurance markets and competitive comparative positions within global footprint.
- Analyzed market trends to identify problem areas, potential opportunities, expansion of existing products and new product development.
- Partnered with underwriting and product managers to uncover underlying exposures impacting profitability.
- Collaborated with Actuaries to ensure rate reviews are completed in a timely manner and all rating issues are communicated to product, underwriting and senior management.
- Evaluated markets to maintain competitive portfolio pricing and segmentation, identified adverse selection, and recommended corrective actions.
- Maximized use of portfolio management tools to support rationale for zero-base budget planning.
AVP, Framework for Internal Controls
XL Insurance
Exton, PA
01.2005 - 01.2009
Managed all aspects of Sarbanes-Oxley for business units in North America and Bermuda. Created business process narratives, key controls, risk matrix, deficiency evaluations, and remediation plans.
Key Achievements/Responsibilities:
Directed business process owners on internal controls and corporate standards, identified financial reporting risks, and designed controls to mitigate those risks.
Developed testing strategies for financial reporting risks and executed remediation plans for identified weaknesses.
Created and updated business process documentation for business units, identifying opportunities to streamline operations.
Conducted TPA and MGA due diligence and completed annual financial reviews.
Represented the Insurance segment in the design and implementation of BWISE, a Sarbanes-Oxley compliance enterprise risk management system.
Served as Business Project Architect on a consolidation project to integrate all underwriting and claims systems into a single operating platform.
Senior Business Application Project Manager
Freddie Mac
McLean, VA
01.2004 - 01.2005
- Led SOX startup and operational redesign project to streamline and control data flow to financials in order to comply with CFO attestation guidelines.
- Revised and implemented enhanced procedures to reduce control exceptions by 75%.
Developed change management tracking program to monitor and control securities data changes, ensuring proper review and analysis for attestation.
Identified control weaknesses and data errors in proprietary and vendor databases, contributing to improved data integrity.
Managed Investment & Capital Markets division Data Integrity group, overseeing SOX $302 & $404 controls and procedure implementation to ensure financial data integrity for CFO attestation. Liaised between IT and business areas to bridge technical/business language barrier for various initiatives. Evaluated new products and recommended operational implementation to senior management. Conducted data mining, analysis, and research for debt, derivatives, investments, and hedge fund accounting.
Senior Manager
Morgan Stanley
Baltimore, MD
01.2003 - 01.2004
Managed the money market and mutual funds groups for Morgan Stanley's Prime Brokerage and Private Wealth Management institutional clients. Project manager responsible for new product rollout and risk mitigation. Oversaw trade research, analysis, and investment options for approximately 40,000 Private Wealth Management and Prime Brokerage clients. Tracked revenue and provided recommendations to enhance revenue on $28 billion money market and mutual fund portfolios.
Launched three foreign currency money market funds for Morgan Stanley offshore asset management, expanding product offerings and enhancing client investment options.
Conducted testing and implementation of money market trading platform for Blackrock funds. This initiative will generate approximately $2 million annually by enhancing our fund revenue sharing.
Developed new trading model ensuring compliance with SEC mutual fund market timing regulations, mitigating risk and protecting investor interests.
Transitioned money market and mutual fund operations from institutional platform to Dean Witter retail trading operation, optimizing service delivery for retail clients.
Assistant Vice President
Deutsche Bank Securities
Timonium, MD
01.2000 - 01.2003
Managed the money market, short term funding and client services groups for North America. Advised senior managers on strategic analysis for complex business initiatives. Tracked revenue and cost analysis for $11 billion margin interest and money market portfolios. Directed multiple business initiatives that focused on reducing operating expenses and enhancing efficiency. Initiatives included research and statistical analysis of business model, product development and systems migration. Streamlined and modernized business activities to increase efficiency and optimize business performance.
- Achieved annual savings of $1.2 million by analyzing funding costs and identifying erroneous allocation from equities division.
- Identified and established funding sources for daily currency operations. for daily excess British Pounds and Euros, generating approximately 1,100,000 British Pounds and 1,700,000 Euros in net profits.
- Initiated development of U.S. dollar offshore money market fund. offshore money market fund for foreign clients, generating $900K annually in management fees.
- Addressed debit card and check writing credit line segregation issue. & check writing credit line segregation issue with PFPF and ADP - overlapping credit lines had been a problem since 1996 product launch.
- Successfully migrated Deutsche Bank Securities and Deutsche Banc Alex. Brown money market and margin interest product operations for SEC broker/dealer consolidation mandate.
Analyst
Goldman Sachs
New York, NY
01.1999 - 01.2000
Regulated and monitored high net worth trading accounts to Reg-T and NYSE compliance. Performed equity and foreign exchange market analysis for Miami, Chicago, Memphis, Dallas and Houston regional offices. Key person for Private Client Services sales force and responsible for streamlining analyst functions.
- Developed and implemented process to extend money market cut-off times, resulting in annual operating cost reduction of $2 million.
- Created enhanced risk reporting to identify fixed income and equity trading exposure more effectively.
- Led effort to reorganize division functions for risk mitigation resulting in excellent year-end audit.
- Facilitated transfer of mainframe margin legacy system to windows platform, completing project under budget and ahead of schedule.
Assistant Treasurer
Chase Manhattan Bank
New York, NY
01.1994 - 01.1999
Analyzed derivatives trading exposure and collateral in excess of $7.2 billion for 270 counter-parties and assessed daily valuation on fixed income collateralized securities. Set up margin calls for derivatives trading mark to market valuation against MBS and U.S. Treasury collateral. Provided risk and volatility analysis for international capital market senior management. Monitored derivatives portfolio consisting of approximately 71,000 swaps, FX spot and forward trades. Advised senior managers on credit facilities and implemented derivative trading credit lines for institutional clients. Acted as liaison between legal, credit, trading and business units to set forth ISDA Credit Support Annex guidelines. Reported daily value at risk analysis of outside advisors and capital market investment program.
- Collaborated on design and implemented database for global derivatives collateral management program, enhancing review and risk assessment processes for efficient derivatives credit line implementation.
- Developed process to re-hypothecate collateral and saved $1.5 million in annual securities funding costs.
- Launched performance management system to assess daily market risk for 36 proprietary hedge fund investments and 24 outside advisors, improving oversight of mark to market valuations and credit line capacity.
- Developed optimal investment models with portfolio manager for review committee proposals, increasing proprietary funding positions and achieving a return on investment of 25.4%.
Education
M.B.A. - Finance
St. John University
Jamaica, NY
01-1993
B.T. - Aeronautical Technology
College of Aeronautics
Flushing, NY
01-1990
Skills
Enterprise risk management
Risk governance
Risk assessment
Risk control self-assessment
Risk data analysis
Vendor risk management
Business continuity
Compliance requirements
Regulatory compliance
Board reporting
Issue remediation
Strategic planning
Project management
Cross-functional collaboration
Data interpretation
Executive communication
Timeline
Business Risk & Controls Advisor Lead - Enterprise Risk Management
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.