Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Irfan Rafid

Buffalo,NY

Summary

Dedicated Housekeeping Aide with a proven track record at Disabled, excelling in facility maintenance and chemical safety management. Recognized for optimizing productivity through effective time management and a commitment to high cleanliness standards. Strong collaborator focused on client support and delivering exceptional service in every task.

Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into new field, leveraging strengths in research and project management. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.

A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

1
1
Language
3
3
years of professional experience

Work History

Online Personal Shopper

Walmart
07.2025 - Current
  • Curated personalized shopping experiences based on customer preferences and feedback.
  • Managed online order fulfillment, ensuring timely delivery and accurate product selection.
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Trained new team members on best practices for online shopping operations and customer service standards.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked substitutions and informed customers of changes.
  • Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
  • Contributed to team objectives in fast-paced environment.

Housekeeping Aide

Disabled
05.2023 - Current
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Adhered to optimal standards for cleanliness, appearance and service.

Education

GED -

Erie Community College
Buffalo, NY
05-2026

Associate of Science -

Erie Community College
Buffalo, NY
05-2027

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Store relations
  • Product picking
  • Route planning
  • Prioritizing orders
  • Attention to detail
  • Customer service

Languages

Bengali
Native or Bilingual

Interests

  • Avid Reader
  • Strategy Games
  • Volunteer Work

Timeline

Online Personal Shopper

Walmart
07.2025 - Current

Housekeeping Aide

Disabled
05.2023 - Current

GED -

Erie Community College

Associate of Science -

Erie Community College
Irfan Rafid