Work Preference
Summary
Overview
Work History
Education
Skills
Billing System & EDI
Languages
Timeline
Generic
IRFAN SHAIKH
Open To Work
Verified
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IRFAN SHAIKH

AR Analyst
Mumbai

Work Preference

Desired Job Title

Senior Process AssociateSenior Process AssociateAccount ReceivableTechnical Support AssociateCustomer Support Associate

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteHybrid
Location: Mumbai, MH
Open to relocation: No

Minimum Desired Compensation

900000/yr

Important To Me

Career advancementCompany CultureWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work week

Summary

Competent medical billing specialist with 7 years of experience in revenue cycle management, skilled in coordinating with insurance companies and expediting claims processes. Strong analytical skills and multitasking abilities ensure timely patient billing while maintaining strict compliance with coding standards and insurance guidelines. A collaborative team player who consistently contributes to enhanced operational performance and efficiency within healthcare settings. Committed to delivering exceptional service and optimizing revenue flow for healthcare providers.

Overview

9
9
years of professional experience

Work History

Senior Process Associate

ECLAT Health Solutions Inc
Mumbai, India
03.2025 - Current
  • Resolved aged AR claims over 120 days.
  • Reduced outstanding AR days.
  • Conducted systematic follow-ups with commercial payers.
  • Analyzed unpaid claims to identify non-payment trends.
  • Healthcare company focusing on revenue cycle management

Senior Process Associate

Jorie Healthprivate Limited
Mohali, Punjab
12.2020 - 12.2024
  • Achieved improved efficiency in denial management processes for physician and hospital billing. Streamlined authorizations and benefits verification to enhance operational effectiveness. Resolved billing discrepancies related to rejections, credit balances, and refunds, improving financial accuracy. Enhanced communication for doctor peer-to-peer scheduling and appeals follow-ups, resulting in timely resolutions.
  • Guided and mentored new team members to ensure effective integration into the team.
  • Executed systematic data maintenance and compilation to support accurate statistical analysis and reporting.
  • Developed and executed strategies to resolve operational problems and ensure effective implementation of solutions.
  • Developed and executed effective coaching methodologies while defining specific goals to elevate overall team performance.
  • Contributed to cross-functional team-building efforts, fostering a cohesive and productive work environment.
  • Analyzed and improved revenue cycle management practices to support overall organizational growth and sustainability.
  • Developed engaging training materials for new associates, supporting skill advancement and cultivating a culture of continuous improvement within the organization.
  • Streamlined process workflows to enhance operational efficiency in service delivery.

Account Receivable

Gebbs Healthcare Solutions
Mumbai, India
12.2018 - 11.2020
  • Articulated ideas clearly and concisely in both verbal and written formats to enhance collaboration.
  • Showcased agility in learning and flexibility in responding to changing situations.
  • Leveraged strong interpersonal skills to foster teamwork and maintain productivity in both individual and group assignments.
  • Contributed to team success by offering support and mentorship to enhance overall performance.
  • Prioritized and organized tasks effectively to achieve on-time delivery of all assignments.
  • Oversaw account receivables processes to improve financial performance in healthcare solutions.

Technical Support Associate

Convergys India Pvt Ltd
Mumbai, India
05.2018 - 10.2018
  • Engaged with non-technical customers to clarify complex ideas, ensuring clear comprehension and fostering positive relationships.
  • Resolved technical issues promptly to improve customer satisfaction and ensure seamless user experiences.
  • Resolved client inquiries and issues remotely through effective communication over phone and chat platforms.
  • Managed relationships with clients to ensure seamless outsourcing of customer service functions.

Customer Support Associate

Intelenet Global Services Limited
Mumbai, India
08.2017 - 04.2018
  • Delivered detailed education on product features and service benefits to improve customer satisfaction.
  • Conducted thorough assessments of support department workflows to identify and implement strategic improvements, enhancing customer experience.
  • Delivered expert guidance on product functionalities and customer support strategies to enhance collaboration among internal teams.
  • Managed client relationships and service delivery for business process outsourcing initiatives.

Education

High School Diploma -

Babasaheb Gawde Institute of Technology
Mumbai, India
12-2017

Associate of Science - Science

Rizvi College of Science
Mumbai
12-2015

Secondary School Certificate - General Studies

St. Michael Convent High School
Mumbai, India
12-2012

Skills

  • Skilled in medical billing practices
  • Familiarity with healthcare billing systems
  • Skilled in organizing multifaceted projects
  • Process documentation
  • Data Compiling, Maintenance & Presentation
  • Denial management expertise
  • Advanced Excel spreadsheet functions

Billing System & EDI

EPIC - Billing Softtware

Phygene - billing software 

CPM- billing software 

Quadax - clearing house 

Soarian - billing software 

ECW - medical record software 

SSI - clearing house 

G-gastro - billing software 

E bridge - medical records 

Sfax - Fax tool 

Imagine - billing software 

Powerchart - medical records 

PHI cure - clearing house 

Athena - billing software 

TK - EOB automation system

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Intermediate (B1)
Punjabi
Elementary (A2)
Urdu
Elementary (A2)

Timeline

Senior Process Associate

ECLAT Health Solutions Inc
03.2025 - Current

Senior Process Associate

Jorie Healthprivate Limited
12.2020 - 12.2024

Account Receivable

Gebbs Healthcare Solutions
12.2018 - 11.2020

Technical Support Associate

Convergys India Pvt Ltd
05.2018 - 10.2018

Customer Support Associate

Intelenet Global Services Limited
08.2017 - 04.2018

High School Diploma -

Babasaheb Gawde Institute of Technology

Associate of Science - Science

Rizvi College of Science

Secondary School Certificate - General Studies

St. Michael Convent High School

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