Iriana Rios
Cartersville,GA
Summary
Dynamic Accounts Receivable Clerk with a proven track record at Bartow County Government, excelling in invoice processing and customer relations. Demonstrated strong attention to detail and problem-solving skills, enhancing cash flow monitoring and account accuracy. Committed to fostering team collaboration and delivering exceptional service in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounts Receivable Clerk
Bartow County Government
Cartersville, GA
02.2023 - Current
- Processed customer invoices and tracked payment status using accounting software.
- Assisted in reconciling accounts to ensure accuracy of financial records.
- Supported monthly reporting by compiling data from various sources.
- Maintained organized files for all accounts receivable transactions.
Paraprofessional
Cartersville City Schools
Cartersville, GA
09.2023 - 02.2024
- Assisted teachers in developing and implementing lesson plans to enhance student learning.
- Supported individual students with special needs, ensuring accessibility and engagement during classroom activities.
- Monitored student progress, providing feedback and encouragement to promote positive behavioral changes.
- Organized classroom materials and resources, streamlining preparation processes for educational activities.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Customer Service Representative
Bartow County Government
Cartersville, GA
04.2022 - 09.2023
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in processing applications for various county services, ensuring accuracy and completeness.
- Utilized government databases to track requests and maintain records of service interactions.
- Collaborated with team members to enhance departmental workflows and improve response times.
Restaurant Waiter
El Charro Mexican Grill
Cartersville, GA
01.2012 - 03.2022
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Assisted with menu recommendations, enhancing guest satisfaction and engagement.
- Coordinated orders efficiently between kitchen and dining area to ensure timely delivery.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, improving service efficiency.
- Trained new staff on service protocols and restaurant policies, fostering a cohesive work environment.
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
High School Diploma -
Cartersville High Achool
Cartersville, GA05.2009
Skills
- Collections
- Invoice processing
- Time management
- Payment posting
- Attention to detail
- Customer relations
- Payment coordination
- Account monitoring
- GL entries
- Problem-solving
- Team collaboration
- Invoice generation
- Payment questions
- Cash flow monitoring
- Spreadsheets and journal entries
- Accounts receivable
- Customer service support
- Invoice preparation
Certification
CNA and BLS
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
Cartersville City Schools
09.2023 - 02.2024
Accounts Receivable Clerk
Bartow County Government
02.2023 - Current
Customer Service Representative
Bartow County Government
04.2022 - 09.2023
Restaurant Waiter
El Charro Mexican Grill
01.2012 - 03.2022
High School Diploma -
Cartersville High Achool