Iridiana Ortega Reyes
Staten Island,NY
Summary
Accomplished Delivery Driver and Sales Associate with a proven track record at Wired Delivery/Amazon and Primark, demonstrating exceptional time management and customer service skills. Excelled in optimizing delivery routes and boosting sales targets through effective teamwork and collaboration. Skilled in GPS operation and maintaining a positive attitude in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Wired Delivery/Amazon
07.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Loaded truck and properly secured items to prevent damage for deliveries.
Seasonal Sales Associate
Primark
09.2018 - 12.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Mexico Supermarket Monte Alban
08.2016 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Port Richmond High School
Staten Island, NY06.2016
Skills
- Time Management
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Valid Driver's License
- Local routes understanding
- Heavy Lifting
- Punctual and Reliable
- GPS Operation
- Traffic laws knowledge
- Roads and highways knowledge
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Wired Delivery/Amazon
07.2021 - Current
Seasonal Sales Associate
Primark
09.2018 - 12.2018
Cashier
Mexico Supermarket Monte Alban
08.2016 - 06.2018
High School Diploma -
Port Richmond High School
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