Iriel Reynolds
Houston,TX
Summary
I am an enthusiastic, self-motivated, reliable, responsible, hard worker, driven person who isn't afraid to face a challenge and rise to each occasion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Houston Methodist
06.2024 - Current
- Greeting customers, answering questions, and resolving complaints, scanning items, processing payments, issuing refunds and receipts, making sure shelves are stocked and replenishing products, keeping checkout area tidy and organized, handling returns and exchanges, tracking transactions and balancing the register accepting payment from customers, tidying checkout areas
- Operate cash register, scan merchandise, accept payments, ensure accuracy of cash drawer, stock shelves, and keep work area clean and organized
- Serve as direct point of contact and deliver excellent customer service with a positive attitude
- Work in a professional, team-oriented manner, follow policies and procedures, and interact with diverse customers and staff.
Cashier
TIRR Memorial Hermann
09.2023 - 05.2024
- Operated cash register, scanned merchandise, accepted payments, ensured accuracy of cash drawer, stocked shelves, and kept work area clean and organized
- Served as direct point of contact and delivered excellent customer service with a positive attitude
- Worked in a professional, team-oriented manner, followed policies and procedures, and interacted with diverse customers and staff.
Unarmed Security Office
Ochsner Health
04.2022 - 08.2023
- Manage visitor log
- Maintained a safe and secure environment
- Alert and watch for any irregular situations that may cause employees or visitors' harm
- Inform personnel and visitor of security procedures and policies.
Barista
Pj's Coffee Ochsner Westbank Location
08.2021 - 05.2022
- Provided excellent customer service
- Delivered high quality food and products
- Measured brew ratios
- Maintained a clean working environment.
Home Health Aide
New Visions of Life Care
10.2019 - 08.2021
- Assisted with activities of daily living – mobility, personal hygiene, and feeding
- Documented services provided, patient condition, and changes in patient behavior
- Kept household clean and organized, ran errands, and prepared and served meals
- Provided in-home personal care services, and maintained a safe, secure, and healthy environment
- Respected and safeguarded patient’s privacy.
Education
Associate of Science Degree / Health Sciences - Medical Administrative Assistant -
Ultimate Medical Academy
01.2025
Skills
- Written and verbal communication
- Time management skills
- Following directions
- Team player
- Customer Service oriented
- MS Excel
- MS Word
- MS PowerPoint
Certification
- BIAHSS, New Orleans, LA, Basic International Association for Healthcare Security and Safety
- BLS, New Orleans, LA, Basic Life Support
- CPI, New Orleans, LA, Crisis Prevent and Interevent
Key Qualifications
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
Volunteer Experience
APCA Animal Shelter, New Orleans, LA, American Society for the Prevention of Cruelty to Animals, 06/2002, 05/2004, Feed, water, and clean animals, and monitor their health and behavior. Clean and disinfect shelter areas, and maintain equipment and supplies. Handle animals as needed, and restrain animals that are hard to control. Transport animals within the shelter. Maintain animal inventory and keep track of supplies. Provide information to the public about the shelter's programs and animal care. Advise potential adopters about the shelter's adoption policies and procedures. Protect confidential information about customers, doctors, and animals. Provide excellent customer service to the public.
Timeline
Cashier
Houston Methodist
06.2024 - Current
Cashier
TIRR Memorial Hermann
09.2023 - 05.2024
Unarmed Security Office
Ochsner Health
04.2022 - 08.2023
Barista
Pj's Coffee Ochsner Westbank Location
08.2021 - 05.2022
Home Health Aide
New Visions of Life Care
10.2019 - 08.2021
Associate of Science Degree / Health Sciences - Medical Administrative Assistant -
Ultimate Medical Academy
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