Irina Braguta
Office Manager
Round Lake,IL
Summary
Analytical and detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. Vast experience in office management, with a track record of delivering high quality operational solutions and tasks in a timely manner.
Overview
15
15
years of professional experience
1
1
Certificate
3
3
Languages
5
5
years of post-secondary education
Work History
Senior Officer
Environment and Sustainability Department (ESD), European Bank for Reconstruction and Development
London, United Kingdom
4 2019 - 5 2024
- Conducted targeted, data-driven reporting and analysis with Tableau and Excel to furnish managers and professionals with crucial insights into project allocation, project cycles, and individual workloads
- Supervised Department's filing and archiving system and provided training to staff on filing and archiving procedures
- Organized and executed ongoing clean-up and maintenance of ESD files and performed annual audits of departmental records
- Provided comprehensive administrative and travel support to team members by arranging all aspects of travel in accordance with EBRD policy, including booking flights, obtaining visas, securing accommodation, and preparing itineraries
- Assisted with recruitment and interview processes, coached team members, fostering professional growth and improving overall team performance
- Processed expenses in SAP promptly and followed strict deadlines
- Coordinated all required facilities, catering and technical assistance for internal/external events, meetings, training sessions, including venue sourcing, billing arrangements, and on-the-day implementation and running events
- Administered ESD-specific database and maintained data within EBRD-specific applications to ensure accuracy of Bank's records
- Collaborated with IT Department team to guarantee seamless distribution of information regarding implementation of new products and upgrades within the Bank.
Assistant
Environment and Sustainability Department (ESD), European Bank for Reconstruction and Development
London, United Kingdom
03.2016 - 03.2019
- Provided comprehensive administrative and travel support to team members, as well as managing expense claims through SAP in compliance with strict deadlines
- Filed published project summary documents for all project categories and provide comprehensive data and reports as required
- Performed administrative and research support on projects, like Trans Adriatic Pipeline (TAP), undertaking web searches, media reviews, communicating with consultants and EBRD Operation Leaders
- Aided ESD Technical Cooperation Manager in coordinating range of tasks, such as procurement of consultants and monitoring of projects budgets
- Followed detailed directions from management to complete daily tasks and computer data entry.
Receptionist/Administrative Assistant
ICON College of Technology and Management
London, United Kingdom
11.2015 - 02.2016
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and internal database
- Confirmed appointments, communicated with students, and updated student records
- Compiled information from files and research to satisfy information requests
- Assisted with onboarding new students and securing paperwork completion.
Receptionist
European Bank for Reconstruction and Development (EBRD), Chisinau Resident Office (RO)
Chisinau, Moldova
07.2013 - 07.2015
- Assist and provide secretarial support for all administrative requests, including arranging meetings, processing payments for orders, booking hotels, and reserving flight tickets, maintain Resident Office files, organize bookings for conferences and meeting rooms
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Scheduled office meetings and client appointments for staff teams
- Answered questions and addressed, resolved, or escalated issues to management and professionals to satisfy clients and customers
- Assisted in planning of office events and meetings, ensuring smooth execution and positive outcomes.
Executive Assistant/Recruitment Project Assistant
Business & Finance Consulting (BFC)
Chisinau, Moldova
10.2012 - 04.2013
- Handled both incoming and outgoing electronic communications, calls and calendars for Managing Director and HR Unit
- Managed multiple research assignments for conferences and presentations
- Edited and issued recruitment documents, such as job descriptions, CVs, and profiles
- Handled logistics, agendas and travel arrangements for meeting and event planning for management.
Recruitment Operations Manager
European Management Solutions (EMS)
Chisinau, Moldova
07.2010 - 05.2012
- Secured short-term and long-term projects across various donor-funded sectors such as transportation, agriculture, and environment
- Serving as a liaison between potential client and project team, supervised status of consultants' searches and ensured follow-up on submitted projects
- Responsible for acquired projects with a team of four recruiters
- Kept track of submission deadlines and check with clients regarding status of the offers
- Managed time efficiently in order to complete all tasks within deadlines.
Head of Chancellery
Embassy of the Republic of Moldova in the United Kingdom of Great Britain and Northern Ireland
London, United Kingdom
12.2007 - 04.2010
- Organized Ambassador's daily schedule, arranging the Ambassador's official meetings both within and outside Embassy premises
- Supervised the deadlines for implementation of the requests received from the Ministry of Foreign Affairs of the Republic of Moldova, as well as from the Foreign & Commonwealth Office, House of Commons, House of Lords
- Managed incoming and outgoing correspondence; document and disseminate correspondence across the political and consular departments of the Embassy
- Provided guidance to both foreign and national citizens on a variety of consular matters, such as visa applications, powers of attorney, travel documentation, and general consular information
- Maintained and organized the Embassy's hard copy and electronic archives, operated the switchboard, responded to general and specific inquiries and directed questions as appropriate.
Senior Adviser, Protocol Section/Secretary
Foreign Parliamentary Affairs Division, Parliament of the Republic of Moldova
Chisinau, Moldova
01.2007 - 09.2007
- Assisted visiting official delegations and prepared agendas for official visits to and from Parliament
- Received, filed, and disseminated correspondence throughout division
- Managed office files, organized and maintained both hard copy and electronic archives
- Handled telephone inquiries and oversee division's meetings.
Administrative Assistant
Representative of the Embassy of the Republic of Azerbaijan in the Republic of Moldova
Chisinau, Moldova
03.2004 - 09.2005
- Assisted Azeri nationals in consular matters, including issuance of travel documents, birth certificates, and new passports
- Received, documented, and distributed all incoming and outgoing correspondence
- Addressed telephone inquiries and maintained and organized both physical and digital filing systems
- Completed forms, reports, logs, and records to quickly handle all documentation.
Education
Master - International Relations
State University of Moldova - Chisinau, Moldova
Moldova 09.2004 - 07.2005
Licentiate - International Relations
State University of Moldova - Chisinau, Moldova
Moldova 09.2000 - 06.2004
Skills
Flexibility, adaptability and team work
undefinedCertification
11/01/2023, Data Literacy & Introduction to Tableau
Timeline
Assistant
Environment and Sustainability Department (ESD), European Bank for Reconstruction and Development
03.2016 - 03.2019
Receptionist/Administrative Assistant
ICON College of Technology and Management
11.2015 - 02.2016
Receptionist
European Bank for Reconstruction and Development (EBRD), Chisinau Resident Office (RO)
07.2013 - 07.2015
Executive Assistant/Recruitment Project Assistant
Business & Finance Consulting (BFC)
10.2012 - 04.2013
Recruitment Operations Manager
European Management Solutions (EMS)
07.2010 - 05.2012
Head of Chancellery
Embassy of the Republic of Moldova in the United Kingdom of Great Britain and Northern Ireland
12.2007 - 04.2010
Senior Adviser, Protocol Section/Secretary
Foreign Parliamentary Affairs Division, Parliament of the Republic of Moldova
01.2007 - 09.2007
Master - International Relations
State University of Moldova - Chisinau, Moldova
09.2004 - 07.2005
Administrative Assistant
Representative of the Embassy of the Republic of Azerbaijan in the Republic of Moldova
03.2004 - 09.2005
Licentiate - International Relations
State University of Moldova - Chisinau, Moldova
09.2000 - 06.2004
Senior Officer
Environment and Sustainability Department (ESD), European Bank for Reconstruction and Development
4 2019 - 5 2024
Training
- EBRD HQ Classroom & Online Trainings: Budget Officer, 07/2021, 09/2021
- Microsoft 365 Trainings: Engage employees with Microsoft Teams, Viva, and Yammer; Plan for SharePoint in MS365; Demonstrate fundamental knowledge of Microsoft 365 productivity and teamwork capabilities; Introduction to Azure fundamentals; Discuss Azure fundamental concepts, 07/2021, 09/2021
- Open University: Products, services and branding, 07/2021, 07/2021
Training
- 07/01/2021, 09/01/2021, Microsoft 365 Trainings: Engage employees with Microsoft Teams, Viva, and Yammer; Plan for SharePoint in MS365; Demonstrate fundamental knowledge of Microsoft 365 productivity and teamwork capabilities; Introduction to Azure fundamentals; Discuss Azure fundamental concepts
- 07/01/2021, Open University: Products, services and branding
Training
- 07/01/2021, 09/01/2021, Microsoft 365 Trainings: Engage employees with Microsoft Teams, Viva, and Yammer; Plan for SharePoint in MS365; Demonstrate fundamental knowledge of Microsoft 365 productivity and teamwork capabilities; Introduction to Azure fundamentals; Discuss Azure fundamental concepts
- 07/01/2021, Open University: Products, services and branding
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