Angelica Nava
Round Lake,IL
Summary
Psychology student intern with a solid academic foundation in human behavior, interpersonal communication, and social dynamics. Brings professionalism and reliability to all interactions and responsibilities.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
07.2022 - Current
- Maintained clean and organized sales floor to ensure optimal product presentation and customer accessibility.
- Processed cash transactions accurately, ensuring efficient checkout operations and customer satisfaction.
- Collaborated with team members to achieve daily goals and improve overall store performance.
- Handled customer complaints and questions with empathy and patience, resolving issues to maintain a positive store reputation.
Education
Bachelor of Science - Psychology
Loyola University of Chicago
Chicago, IL05-2026
Associate of Arts - Psychology
College of Lake County
Grayslake, IL05-2024
Skills
- Bilingual (fluency in English/Spanish)
- Communication skills
- Team collaboration
- Research and analysis
- Time management
- Experience in Microsoft Office (Word, PowerPoint, etc)
Timeline
Retail Sales Associate
Ross Dress for Less
07.2022 - Current
Bachelor of Science - Psychology
Loyola University of Chicago
Associate of Arts - Psychology
College of Lake County