Irina V Hardin
Cedar City,Utah
Summary
Dedicated Accounts Receivable Specialist with 7 years of experience in financial services, billing, collections, and customer service. Proven expertise in invoice management, payment processing, and financial reporting. Strong communicator and problem-solver with excellent time management skills, ensuring account accuracy and high levels of customer satisfaction. Committed to maintaining up-to-date records and contributing to a collaborative, efficient team environment through strong interpersonal skills.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Billing & Accounts Receivable Specialist
MyAdvice
Lehi, Utah
08.2024 - Current
- Processed billing inquiries and resolved discrepancies for customer accounts.
- Managed invoicing cycles using electronic billing systems and software.
- Prepare and process customer invoices with accuracy
- Reconcile and apply payments (checks, ACH, etc.)
- Follow up on outstanding accounts and resolve billing issues
- Collaborated with accounting team to ensure accurate financial reporting.
- Recommend process improvements for efficiency
Accounts Receivable Manager
KKOS Lawyers
Cedar City, Utah
10.2019 - 02.2024
- Managed a Billing and Collections Team to provide guidance and supervision
- Oversaw the end-to-end accounts receivable process, encompassing invoicing, billing, and collection function
- Developed and implemented billing procedures to ensure accuracy and efficiency
- Tracked and reconciled accounts receivable transactions to ensure all payments are accounted for correctly and discrepancies are resolved promptly
- Monitored outstanding balances and contacted customers via phone, emails, or letters to follow up on overdue payments, negotiate payment plans if necessary, and resolve payment disputes
- Collaborate with internal departments to resolve customer inquiries and discrepancies
- Prepared and presented reports on billing activities, including financial metrics, key performance indicators, and trends, to support management decision-making.
Education
Certified Tax Advisor -
Main Street Tax Pro
02.2024 - 09.2025
Paralegal Studies -
UNLV
Las Vegas, NevadaAccounting/Bookkeeping -
CSN
Las Vegas, NevadaSkills
- Office Administration
- Customer Service
- Organizational Skills
- Problem-Solving
- Teamwork and Collaboration
- Employee Training and Development
Hobbies and Interests
- Passionate about running
- Hiking
- Skiing
- Embracing outdoor adventures
- Gardening
- Tending to my greenhouse
Timeline
Billing & Accounts Receivable Specialist
MyAdvice
08.2024 - Current
Certified Tax Advisor -
Main Street Tax Pro
02.2024 - 09.2025
Accounts Receivable Manager
KKOS Lawyers
10.2019 - 02.2024
Paralegal Studies -
UNLV
Accounting/Bookkeeping -
CSN