Dependable professional with strong teamwork and problem-solving skills. Proven ability to multitask and maintain attention to detail while supporting hospital operations and enhancing customer satisfaction.
Work History
HUC
7 Years 10 Months
Methodist Hospital | 10.2018 - Current
Coordinate hospital discharges, appointments and floor responsibilities including maintenance work orders, supply orders, and unit organization tasks.
Strong work ethic, with a sense of personal responsibility.
Proficient in fast paced environments and multitasking.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Shift Supervisor
12 Years 9 Months
STARBUCKS COFFEE COMPANY | 01.2006 - 10.2018
Supervised daily operations, ensuring team adherence to quality and service standards.
Coordinated staff schedules, aligning resources with peak business hours for efficiency.
Trained and mentored new partners on operational procedures and customer engagement techniques.
Provided excellent support for the store manager and peers in a fast paced environment.
Resolved customer concerns promptly, enhancing overall satisfaction and loyalty.
Completed store opening and closing procedures and balanced tills.